NEW JOB OPENING
CUSTOMER SERVICE REPRESENTATIVE
IN Littleton, MA, USA!

 

Date Posted: 03/11/2024
Hiring Organization: Rose International
Position Number: 460203
Job Title: Customer Service Representative
Job Location: Littleton, MA, USA, 01460
Work Model: Onsite
Shift: 8:30 am to 5:00 pm
Employment Type: Temp to Hire
Estimated Duration (In months): 6
Min Hourly Rate($): 20.00
Max Hourly Rate($): 23.00
Must Have Skills/Attributes: Communications, Customer Service, Data Entry, MS Excel, MS Office, Supply Chain

 

Job Description

  • **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

  • **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**

Salespeople provide the highest levels of technical support in the industry. Our Customer Service Representatives (Inside Sales) professionally represent the Company to our Customers with the knowledge and skills to provide them the product or service they need.

Qualifications
• Good customer service and communication skills
• Reliable, organized, detailed and focused
• Industry and sales experienced
• Moderate computer skills, including communicating internally and externally via email
• Work experience in Microsoft Office; proficiency in Excel
• Ability to multi-task and manage time well
• Knowledge of supply chain systems
• Knowledge of industrial products helpful
• High School Diploma or GED

Responsibilities
• Respond to customer inquiries, provide quotes and take customer orders
• Order and source products
• Negotiate sale and purchase prices
• Proactively generate sales and promote Company products
• Expedite backorders
• Assist with pulling inventory and preparing shipments
• Assist with customer returns
• Interact with customers and suppliers to obtain and fill orders correctly
• Troubleshoot customer concerns.

Competencies
Microsoft Word, Microsoft Excel, Microsoft Outlook, Achievement Orientation; Persuasiveness; Initiative; Interpersonal Skills; Time Management; Planning and Organizing Skills; Judgment

 

Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

 

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About Rose

  • Founded in 1993
  • Office Locations Across the U.S.
  • 150+ Clients: Corporations and Government Agencies
  • Employee Oriented Company
  • Challenging Assignments Across the U.S.
  • Continuous Professional Development

I am very happy with the Rose International, and the professionalism of the employees.

Robin, Consultant

I believe the best thing that Rose HR has going for it is the incredible responsiveness. Everyone is very quick to reply to any concerns, and contacts the contracted employees very quickly and efficiently.

Kevin, Consultant

Rose International maintained good communication during assignments and are very informative through email and phone calls.

Sade, Consultant

My on-boarding with Rose was outstanding. The packets of information, the process, and great attention to detail each person gave me allowed me to get started quickly.I appreciated each person's friendly and helpful attitude.

Diana, Consultant

It was great working for Rose International. Everyone was extremely helpful.

Rosann, Consultant

EMPLOYEE COMMENTS

  • We want you to work with us, but don't take our word for it. Take a look at this sampling of employee comments. They speak for themselves.