NEW JOB OPENING
CUSTOMER SERVICE & ORDER MANAGEMENT SPECIALIST
IN Remote, USA!

 

Date Posted: 09/01/2026
Hiring Organization: Rose International
Position Number: 506731
Industry: Medical Equipment & Supplies
Job Title: Customer Service & Order Management Specialist
Job Location: Remote, USA
Work Model: Remote
Work Model Details: This is remote role (EST Timezone)
Shift: Mon - Fri 8 AM - 5 PM EST
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 18
Min Hourly Rate($): 20.00
Max Hourly Rate($): 24.00
Must Have Skills/Attributes: Customer Service, ERP, Order Management, Purchase Orders
Experience Desired: Experience in customer service, order management, order processing, procurement support (2+ yrs); Experience entering and managing customer cases, orders, and requests through customer procurement (2+ yrs); Experience tracking and obtaining purchase orders (POs) from customers (2+ yrs); Experience using CRM, ERP, order-management, procurement, or customer-service systems (2+ yrs)
Required Minimum Education: High School Diploma or equivalent
Preferred Education: Associate’s Degree

**C2C is not available**

 

Job Description
Required Education:

• High School Diploma or equivalent



Preferred Education:

• Associate's degree



Required Skills and Experiences:

• 2+ years of experience in customer service, order management, order processing, procurement support, sales operations, or a related field.

• Experience working with customer, vendor, procurement, or purchasing portals preferred.

• Experience processing purchase orders or supporting PO collection strongly preferred.

• Strong attention to detail and data-entry accuracy.

• Experience with CRM, ERP, procurement, order management, or customer service systems





Customer Service & Order Management Specialist:

• Provides customer services relating to sales, sales promotions, installations and communications.

• Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly and effectively.

• Develops organization-wide initiatives to proactively inform and educate customers.

• Develops improvement plans in response to customer surveys.

  • **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

  • **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**


 

Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

 

Apply Now

Send me a reminder to complete this application
Apply Now

 

About Rose

  • Founded in 1993
  • Office Locations Across the U.S.
  • 150+ Clients: Corporations and Government Agencies
  • Employee Oriented Company
  • Challenging Assignments Across the U.S.
  • Continuous Professional Development

You are customer service oriented. No matter whether it was the Recruiter or someone in Human Resources/Payroll, you were responsive. That to me is key!

Tonya, Consultant

Each time I contacted Rose, I was completely satisfied with the great attention and customer service I received. Each person was extremely knowledgeable and patient with my concerns or questions.

Diana, Consultant

Working for Rose International was the most pleasant assignment I have ever had. They were always on top of situations when necessary, and very helpful. I was very proud to be an employee of Rose International, and would recommend anyone to try to work with them.

Melvon, Consultant

The interactions that I have had with your representatives have always been prompt and very professional. I am very pleased and impressed with your company and services.

Sioe, Consultant

My on-boarding with Rose was outstanding. The packets of information, the process, and great attention to detail each person gave me allowed me to get started quickly.I appreciated each person's friendly and helpful attitude.

Diana, Consultant

EMPLOYEE COMMENTS

  • We want you to work with us, but don't take our word for it. Take a look at this sampling of employee comments. They speak for themselves.