NEW JOB OPENING
REPRESENTATIVE
IN Cumberland, RI, USA!

Required Education

• High School Diploma or equivalent.



Required Qualifications / Skills / Experience

• Minimum of 1 year in a customer service or call center environment (call center type environments preferred, if doctors office then anything below managing 75 calls/day would not translate to similar environment)

• Computer experience is required with proficiency in Microsoft Outlook, Word and Excel.

• Basic alphanumeric data entry accuracy

• Intermediate math skills

• Strong organizational and multitasking abilities

• Ability to work independently with minimal supervision

• Strong written and verbal communication skills

• Ability to read and interpret policies, procedures, and instructions



Preferred Qualifications / Skills / Experience

• Healthcare industry experience

• Insurance verification experience

• Knowledge of Medicare, Medicaid, and 3rd party vendors



Representative Overview

• The Representative supports operational and administrative healthcare functions through data entry, insurance verification, documentation management, and processing support activities

• This role is responsible for maintaining accurate records, organizing correspondence, processing receipts, and supporting internal systems and workflows with strong attention to detail and accuracy

• The position may also support insurance verification and patient order processing activities while ensuring compliance with internal procedures and healthcare documentation standards

• The ideal candidate is highly organized, detail-oriented, and capable of working independently in a fast-paced administrative environment with minimal supervision

• This role requires strong computer skills, data entry accuracy, documentation management abilities, and effective coordination across healthcare-related operational workflows



Job Duties

• Perform data entry into internal systems and applications

• Open and organize incoming mail and correspondence

• Enter receipts and documentation into systems accurately

• Verify insurance coverage for potential and existing patients

• Process and maintain patient paperwork and records

• Support accounts receivable and billing-related documentation

• Maintain accurate files and documentation records

• Coordinate and distribute paperwork to appropriate departments

• Assist with order processing and operational workflows

• Support delivery and setup coordination activities as needed

• Resolve documentation discrepancies and escalate issues appropriately

• Follow established procedures and compliance guidelines

• Work independently while maintaining productivity and accuracy standards



Specific Details to Call Attention To

• Strong data entry and documentation accuracy are critical

• No direct customer-facing responsibilities for some assignments

• Healthcare, insurance, or pharmacy experience is highly preferred

• Medicare/Medicaid knowledge is a plus

• Requires ability to work independently with minimal supervision

• Strong attention to detail and organizational skills required

• Candidates with call center or high-volume administrative experience preferred

• **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

• **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**