NEW JOB OPENING
CUSTOMER SERVICE & INSIDE SALES REPRESENTATIVE
IN Sharon Hill, PA, USA!

 

Date Posted: 10/13/2026
Hiring Organization: Rose International
Position Number: 509103
Industry: Automotive
Job Title: Customer Service & Inside Sales Representative
Job Location: Sharon Hill, PA, USA, 19079
Work Model: Onsite
Shift: M-F & 8 AM - 5:00 PM
Employment Type: Temp to Hire
FT/PT: Full-Time
Estimated Duration (In months): 3
Min Hourly Rate($): 22.00
Max Hourly Rate($): 22.00
Must Have Skills/Attributes: Customer Service, MS Excel, Negotiation, Sales, Supply Chain
Experience Desired:
Inside sales, customer service, or account management experience in an industrial or manufacturing (2-5 yrs),
Working knowledge of inventory management, supply chain systems, and industrial products (2-5 yrs),
Experience with quoting, order entry, product sourcing, and supplier customer relationship management (2-5 yrs)
Required Minimum Education: High School Diploma or equivalent

**C2C is not available**

 

Job Description
Required Education

• High School Diploma or Equivalent



Required Qualifications

• Strong customer service and communication skills

• Proficiency in Microsoft Office, especially Microsoft Excel

• Ability to multitask and manage competing priorities

• Strong organizational skills and attention to detail

• Ability to communicate professionally via phone and email

• Basic computer proficiency and data entry skills

• Strong problem-solving and customer resolution abilities

• Ability to work independently and in a team environment

• Reliable, focused, and customer-oriented



Preferred Qualifications

• Inside sales experience

• Industrial distribution or manufacturing experience

• Knowledge of industrial products

• Experience with supply chain, inventory, or ERP systems

• Product sourcing and vendor management experience

• Pricing negotiation experience



Job Description

The Customer Service Representative (Inside Sales) serves as a key point of contact for customers by providing product information, quotations, order processing, and sales support. This role combines customer service, inside sales, product sourcing, and supplier coordination responsibilities to ensure customers receive the products and services they need.

The ideal candidate is detail-oriented, customer-focused, and capable of managing multiple priorities in a fast-paced industrial distribution environment while maintaining strong relationships with customers and suppliers.



Job Duties

Customer Service & Sales Support

• Respond to customer inquiries via phone and email

• Provide product information, pricing, and quotations

• Process customer orders accurately and efficiently

• Promote company products and identify sales opportunities

• Build and maintain strong customer relationships



Order Management

• Source products to fulfill customer requirements

• Coordinate with suppliers and internal teams to ensure timely order fulfillment

• Monitor order status and communicate updates to customers

• Expedite backorders and resolve delivery issues

• Ensure order accuracy and customer satisfaction



Vendor & Supplier Coordination

• Interact with suppliers to obtain product availability and pricing

• Negotiate purchase and sales pricing when appropriate

• Maintain strong working relationships with vendors



Inventory & Shipping Support

• Assist with pulling inventory as needed

• Support shipment preparation and order fulfillment activities

• Coordinate with warehouse personnel to ensure accurate deliveries



Returns & Customer Resolution

• Process customer returns and exchanges

• Troubleshoot customer concerns and service issues

• Resolve order discrepancies in a timely and professional manner

• Maintain a positive customer experience throughout the sales process
  • **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

  • **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**


 

Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

 

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About Rose

  • Founded in 1993
  • Office Locations Across the U.S.
  • 150+ Clients: Corporations and Government Agencies
  • Employee Oriented Company
  • Challenging Assignments Across the U.S.
  • Continuous Professional Development

As a contractor, I have to say that Rose International was by far the best agency I have worked for.

Q'testdalir, Consultant

I believe the best thing that Rose HR has going for it is the incredible responsiveness. Everyone is very quick to reply to any concerns, and contacts the contracted employees very quickly and efficiently.

Kevin, Consultant

Rose International has been great to me. I thank everyone there for all of their hard work; it has not gone unnoticed.

Melody, Consultant

I had a very positive experience working for Rose. The entire process is very efficient and easy.

Joanne, Consultant

I am very happy with the Rose International, and the professionalism of the employees.

Robin, Consultant

EMPLOYEE COMMENTS

  • We want you to work with us, but don't take our word for it. Take a look at this sampling of employee comments. They speak for themselves.