NEW JOB OPENING
INSURANCE AGENCY SERVICES REPRESENTATIVE
IN Kalispell, MT, USA!

 

Date Posted: 11/04/2026
Hiring Organization: Rose International
Position Number: 510334
Industry: Insurance
Job Title: Insurance Agency Services Representative
Job Location: Kalispell, MT, USA, 59901
Work Model: Hybrid
Work Model Details: Mondays onsite attendance required
Shift: 1st shift M-F, 8 AM - 5 PM
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 13
Min Hourly Rate($): 20.00
Max Hourly Rate($): 23.00
Must Have Skills/Attributes: Call Center, Customer Service, Insurance
Experience Desired:
Strong attention to detail with the ability to manage high-volume, time-sensitive requests (1-2 yrs),
Proficiency with Microsoft Office (Outlook, Word, Excel) and comfort learning new systems (1-2 yrs),
Clear written and verbal communication skills (1-2 yrs),
Ability to handle confidential information with discretion (1-2 yrs)
Required Minimum Education: High School Diploma or equivalent

**C2C is not available**

 

Job Description
Salary Range: 20.00 - 23.00



Required Education:

- High school diploma or equivalent



Required Experience:

- 1-2 years of related experience

- Strong attention to detail with the ability to manage high-volume, time-sensitive requests while maintaining accuracy

- Proficiency with Microsoft Office (Outlook, Word, Excel) and comfort learning new systems and portals

- Clear written and verbal communication skills, with the ability to communicate status and issues to multiple stakeholders

- Ability to handle confidential information with discretion



Preferred Experience:

- Intermediate Excel skills (filters, pivot tables, lookups)

- Experience in flood insurance



Position Summary:

The Agency Services Representative supports day-to-day agency operations by maintaining accurate agency and producer information, supporting WYO appointments and credentialing activities, and ensuring required documentation is complete and accessible across internal systems. This role provides frontline support to agents and agency principals by completing onboarding and enrollment activities, setting up agency downloads, processing Agent of Record (AOR) requests, and responding to inbound calls and inquiries. The position partners closely with agents, WYO partners, and underwriting to support timely, compliant, and high-quality service delivery.



Job Duties:

- Support agents with flood insurance products and processes

- Complete agency setup activities and verify eligibility to sell flood insurance

- Manage download setup requests and troubleshooting

- Address commission-related inquiries

- Assist with policy transfers and policy maintenance activities

- Serve as a resource for agents regarding policy and agency support needs

- Verify agents are properly licensed in applicable states and maintain valid NPNs (National Producer Numbers)

- Process AOR requests and respond to inbound calls and inquiries
  • **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

  • **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**


 

Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

 

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About Rose

  • Founded in 1993
  • Office Locations Across the U.S.
  • 150+ Clients: Corporations and Government Agencies
  • Employee Oriented Company
  • Challenging Assignments Across the U.S.
  • Continuous Professional Development

I am very happy with the Rose International, and the professionalism of the employees.

Robin, Consultant

The interactions that I have had with your representatives have always been prompt and very professional. I am very pleased and impressed with your company and services.

Sioe, Consultant

Thanks for the opportunity. If in the future I ever need a job, I would like to work for Rose International.

David, Consultant

I have been very pleased with my experience with Rose International. Everyone that I encountered was very helpful and courteous.

Stephanie, Consultant

Rose International has been great to me. I thank everyone there for all of their hard work; it has not gone unnoticed.

Melody, Consultant

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