Date Posted: 02/09/2026
Hiring Organization: Rose International
Position Number: 496745
Industry: Medical Equipment & Supplies
Job Title: Customer Service Representative
Job Location: Portage, MI, USA, 49002
Work Model: Onsite
Shift: 8 am- 5 pm, Monday- Friday
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 13
Min Hourly Rate($): 17.00
Max Hourly Rate($): 20.00
Must Have Skills/Attributes: Claims, Customer Service, Sales
Experience Desired: sales promotion (2+ yrs)
Required Minimum Education: High School Diploma or equivalent
**C2C is not available**
Job Description
Required Education:
•High School Diploma or equivalent.
Required Qualifications/Skills/Experience:
• Minimum of 2 Years' work experience relating to sales, sales promotions, installation and communications.
Customer Service Representative Responsibilities:
• Provides customer service support related to sales, sales promotions, installations, and customer communications
• Maintains strong customer relationships and ensures a positive customer experience
• Handles customer claims and complaints fairly, effectively, and in compliance with applicable consumer laws
• Develops and supports organization-wide initiatives to proactively inform and educate customers
• Creates and implements improvement plans based on customer survey feedback and insights
• Applies knowledge gained through experience, specialized education, or formal training
• Works within clearly defined procedures, tasks, and guidelines to support effective decision-making
• Demonstrates a basic understanding of work routines and procedures within the assigned discipline
• Follows well-defined technical procedures and standardized operating processes
• Manages a variety of routine tasks within established workflows
Industry:
• Medical Device Manufacturing
Estimated Start Date:
• 3/17/2026
Travel:
• NA
Dress code:
• Casual attire and closed-toed shoes - **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
My on-boarding with Rose was outstanding. The packets of information, the process, and great attention to detail each person gave me allowed me to get started quickly.I appreciated each person's friendly and helpful attitude.
Diana, Consultant
The interactions that I have had with your representatives have always been prompt and very professional. I am very pleased and impressed with your company and services.
Sioe, Consultant
Rose International has been great to me. I thank everyone there for all of their hard work; it has not gone unnoticed.
Melody, Consultant
I have been very pleased with my experience with Rose International. Everyone that I encountered was very helpful and courteous.
Stephanie, Consultant
As a contractor, I have to say that Rose International was by far the best agency I have worked for.
Q'testdalir, Consultant
EMPLOYEE COMMENTS