Date Posted: 06/29/2026
Hiring Organization: Rose International
Position Number: 503453
Industry: Healthcare
Job Title: Customer Service Representative
Job Location: Honolulu, HI, USA, 96814
Work Model: Onsite
Shift: 8 AM to 5 PM
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 3
Min Hourly Rate($): 24.00
Max Hourly Rate($): 27.00
Must Have Skills/Attributes: MS Excel, MS Word, Phone
Experience Desired: Microsoft Office, Scanning, Filing (2 yrs)
Required Minimum Education: High School Diploma or equivalent
**C2C is not available**
Job Description
• Required Level of Education: High School, must be able to read, write and spell
• Preferred Level of Education: High School if able to read, write and spell
• How many years of related experience are you looking for in your ideal candidate?: 1-2 years
• Specific Systems Knowledge Required: Computer skills, Microsoft Office (Word, TEAMs), Phone skills, Copier and Fax skills
• Specific Systems Knowledge Preferred: Rightfax, Microsoft Office (Excel, PowerPoint)
• Top Three things Worker will be doing:
1-Pick up, deliver from basement level to 2nd floor. Open, sort, and file department mail.
2-Scan and save documents from Rightfax into the computer under the appropriate folders.
3-Answering phone calls and perform follow-up calls as directed (pick up forms, confirm appointments, etc.)
• Top Three Skillsets needed:
1-Computer skills with attention to detail 2-Personable personality, positive attitude, willingness to learn 3-Good verbal communication skills, articulate
• Job Description:
Under indirect supervision, maintains patient/employer relationships as related to industrial/occupational, workers compensation and no-fault inquiries; complies and reports department statistics; communicates, monitors, and processes insurance claims reports and billing of patients and members being compensated for medical disabilities benefits; educates parties regarding industrial procedures; coordinates and processes M.D. monthly schedules’ schedules and registers industrial and no-fault patients. Occupational Health Services, PE’s and drug screen patients; provides patient attending services as required; performs clerical functions as needed; supports compliance and Principles of Responsibility; maintains confidentiality’ protects organizational assets; exhibits ethics and integrity; adheres to applicable federal and state laws and regulations, accreditation and licensing requirements, policies and procedures; reports and/or resolves issues of non-compliance.
• Please confirm this is the correct Job Description: Under indirect supervision, maintains patient/employer relationships as related to industrial/occupational, workers compensation and no-fault inquiries; complies and reports department statistics; communicates, monitors, and processes insurance claims reports and billing of patients and members being compensated for medical disabilities benefits; educates parties regarding industrial procedures; coordinates and processes M.D. monthly schedules’ schedules and registers industrial and no-fault patients. Occupational Health Services, PE’s and drug screen patients; provides patient attending services as required; performs clerical functions as needed; supports compliance and Principles of Responsibility; maintains confidentiality’ protects organizational assets; exhibits ethics and integrity; adheres to applicable federal and state laws and regulations, accreditation and licensing requirements, policies and procedures; reports and/or resolves issues of non-compliance. - **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
You are customer service oriented. No matter whether it was the Recruiter or someone in Human Resources/Payroll, you were responsive. That to me is key!
Tonya, Consultant
My on-boarding with Rose was outstanding. The packets of information, the process, and great attention to detail each person gave me allowed me to get started quickly.I appreciated each person's friendly and helpful attitude.
Diana, Consultant
Rose is an assembly of people grounded in honesty, truth and dignity for all of its employees and contractors.
Samba, Consultant
Any time I did have a question and called, the phone was always answered, and my question/concern was immediately resolved.
Sally, Consultant
Rose International maintained good communication during assignments and are very informative through email and phone calls.
Sade, Consultant
EMPLOYEE COMMENTS