Date Posted: 07/30/2026
Hiring Organization: Rose International
Position Number: 504911
Industry: Medical Equipment & Supplies
Job Title: Medical Imaging Customer Service Representative - Surgical Planning
Job Location: Weston, FL, USA, 33327
Work Model: Onsite
Shift: Monday-Friday 7:00 am- 3:00 pm
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 13
Min Hourly Rate($): 20.00
Max Hourly Rate($): 20.00
Must Have Skills/Attributes: Adobe Photoshop, Customer Service, SalesForce
Experience Desired: Proficiency in Microsoft Office Suite, experience in Salesforce or Materialize MIMI (1+ yrs); Adobe Photoshop (1+ yrs); Proficiency in English (Speaking and reading) (0+ yrs); Demonstrated efficient work methods and an ability to handle multiple tasks in a fast-paced environm (1+ yrs); Demonstrated interpersonal and communication skills (1+ yrs)
Required Minimum Education: High School Diploma or equivalent
Preferred Education: Associate’s Degree
Preferred Certifications/Licenses: Certifications or related experience in Radiology (CT, X-Ray, MRI)
**C2C is not available**
Job Description
Required Education:
• High School Diploma or equivalent
Preferred Education:
• Associate's degree
Preferred Certification:
• Certifications or related experience in Radiology (CT, X-Ray, MRI)
• Certification in Nursing or related field
• College-level anatomy course completion
Required Skills/Competencies:
• Minimum of 2 years’ work experience required, or equivalent education
• Demonstrated customer service orientation
• Demonstrated interpersonal and communication skills
• Demonstrated efficient work methods and an ability to handle multiple tasks in a fast-paced environment
• Language Skills: Proficiency in English (Speaking and reading).
• Visual requirements: View and distinguish between a variety of colors on a computer screen.
• Visual acuity: 20/20 vision with or without the aid of an assistive device (i.e., prescription glasses or contacts)
Preferred Skills/Competencies:
• Computer skills: Proficiency in Microsoft Office Suite, experience in Salesforce or Materialize MIMICS, knowledge of Adobe Photoshop
Medical Imaging Customer Service Representative – Surgical Planning Primary Responsibilities:
The Senior Representative will be a highly proficient and quality-focused producer of Pre-Operative Plans. They will be focused on their individual production efforts to meet team and department production targets; their responsibilities will include, but not be limited to, the following:
• Create cases to be completed using a proprietary case management system
• Review CT scans for conformity to Mako Surgical protocol
• Segment CT scans using specialized software to create 3D Anatomical Bone Models for use in Robotic Surgery
• Create Pre-Operative Surgical Plans using the previously created Digital Bone Models for robotically assisted Total Hip and Total Knee Replacement
• Review CT segmentations and Surgical Plans for accuracy of anatomical landmark selection, and implant sizing and positioning
• Upload completed pre-plans to field-based personnel
• Document all activities according to prescribed methods and procedures
• Follow work instructions exactly to deliver consistent output - **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
Your team at Rose International is always very helpful and responsive.
Barbara, Consultant
The interactions that I have had with your representatives have always been prompt and very professional. I am very pleased and impressed with your company and services.
Sioe, Consultant
Rose International was not only attentive and responsive, but they were very professional and helpful whenever I called or needed any assistance.
Diane, Consultant
Any time I did have a question and called, the phone was always answered, and my question/concern was immediately resolved.
Sally, Consultant
Rose International has been great to me. I thank everyone there for all of their hard work; it has not gone unnoticed.
Melody, Consultant
EMPLOYEE COMMENTS