NEW JOB OPENING
CUSTOMER SERVICE REPRESENTATIVE PAYMENT PROCESSING
IN Santa Barbara, CA, USA!

 

Date Posted: 10/14/2026
Hiring Organization: Rose International
Position Number: 509192
Industry: Utility
Job Title: Customer Service Representative Payment Processing
Job Location: Santa Barbara, CA, USA, 93102
Work Model: Onsite
Shift: Monday to Friday, Between 8 am to 5 pm
Employment Type: Temporary
FT/PT: Part-Time
Estimated Duration (In months): 24
Min Hourly Rate($): 20.00
Max Hourly Rate($): 25.00
Must Have Skills/Attributes: Customer Service, Interpersonal Skills, Troubleshooting
Experience Desired:
Customer service experience (3 yrs),
Cash/Payment processing experience (3 yrs)
Required Minimum Education: High School Diploma or equivalent

**C2C is not available**

 

Job Description
Required Education

• High school diploma required.



Required Qualifications/Skills/Experience

• Customer service experience.

• Payment processing experience.

• Experience handling cash, checks, and money orders accurately.

• Strong verbal and written communication skills.

• Ability to operate company software and hardware to access customer account information.

• Ability to balance cash and checks against system totals.

• Strong attention to detail and accuracy.

• Ability to follow established company guidelines and safety procedures.



Preferred Skills

• Experience in a utility, retail, billing, or similar customer-facing environment.

• Experience preparing funds for deposit.

• Experience working with customer account or payment processing systems.



Role Overview

This role is responsible for providing customer service while accurately processing payments and maintaining customer account information. The position handles cash, checks, and money orders, balances and secures collected funds, and prepares payments for deposit. The role also responds to basic payment and company program inquiries and directs customers to the appropriate support channels for additional assistance. Strong communication skills, attention to detail, customer service experience, and accuracy in cash handling are essential.



Duties

• Receive payments including cash, checks, and money orders for services and/or products.

• Operate company software and hardware to access customer account information.

• Balance cash and checks on hand with system totals and prepare funds for deposit.

• Answer basic inquiries related to payments and general company programs.

• Refer customers to the appropriate customer service/telephone support team for service requests, high-bill inquiries, and other customer service functions.

• Secure all operating and collected funds.

• Perform various monthly clerical office tasks.

• Follow company guidelines and established safety procedures.

  • **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

  • **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**


 

Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

 

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About Rose

  • Founded in 1993
  • Office Locations Across the U.S.
  • 150+ Clients: Corporations and Government Agencies
  • Employee Oriented Company
  • Challenging Assignments Across the U.S.
  • Continuous Professional Development

Each time I contacted Rose, I was completely satisfied with the great attention and customer service I received. Each person was extremely knowledgeable and patient with my concerns or questions.

Diana, Consultant

Any time I did have a question and called, the phone was always answered, and my question/concern was immediately resolved.

Sally, Consultant

Your team at Rose International is always very helpful and responsive.

Barbara, Consultant

As a contractor, I have to say that Rose International was by far the best agency I have worked for.

Q'testdalir, Consultant

My on-boarding with Rose was outstanding. The packets of information, the process, and great attention to detail each person gave me allowed me to get started quickly.I appreciated each person's friendly and helpful attitude.

Diana, Consultant

EMPLOYEE COMMENTS

  • We want you to work with us, but don't take our word for it. Take a look at this sampling of employee comments. They speak for themselves.