NEW JOB OPENING
SERVICE CENTER REPRESENTATIVE
IN San Diego, CA, USA!

 

Date Posted: 03/25/2026
Hiring Organization: Rose International
Position Number: 498891
Industry: Healthcare
Job Title: Service Center Representative
Job Location: San Diego, CA, USA, 92108
Work Model: Onsite
Shift: 8am to 5pm
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 10
Min Hourly Rate($): 25.00
Max Hourly Rate($): 25.00
Must Have Skills/Attributes: Analytical Skills, Call Center, Phone
Experience Desired: Data Entry, Customer Service, Call Center (1-2 yrs); Healthcare Experience is Preferred (1 yrs); Excel Experience (1 yrs)
Required Minimum Education: High School Diploma or equivalent
Preferred Education: Bachelor’s Degree

**C2C is not available**

 

Job Description


***Only qualified Service Center Representative candidates located near the San Diego, CA area to be considered due to the position requiring an onsite presence***



Important Details:

• Client Onsite Position: With options for remote once all training and QA scores are at Operations Standard and approved by the Operations Manager

• NO Time off during training or first 90 days; No time off during holidays (federal holidays exception)

• If time off needed during the first three months of assignment, the candidate is not going to be a good fit...this includes doctor’s appointments; Requirements: AAR V2 Must have Recommended score above 31%tile

• Computer Literacy Test Must score above 31%tile to be considered for the role





Top 3 Required Skills.

• Candidate Should Have: 6 or more months data entry experience required

• 1 year of relevant experience required

• (Heavy on the customer service; call center or customer facing experience)

• Education: Bachelors preferred, not required

• HS Diploma or GED required.



Top Daily Responsibilities:

1. Membership processing

2. Preparation and validation of information

3. Phones

4. Finance related activities.



Top 3-5 Top Skills:

1. Analytical

2. Detail Oriented

3. Outgoing calls or call center experience highly preferred

4. Excellent Attendance History

5. Some experience with cash handling highly preferred (examples include accounting, Bank Teller, Cashier, Ledger)

6. Data Entry alpha numeric.



Desired Skills:

1. Analytical

2. Detail Oriented

3. Customer Centric Service Model



• Shift: 8am-5pm PST (may vary slightly upon completing training)

• Interviews: Virtual via teams-30 minutes.

• Hoping to start interview ASAP

• Onsite work is required, Remote could be earned based on these key performance indicators: 85% is performance of 90% quality for 3 consecutive months the rest is based on Attendance, Behaviors, and Professionalism.
  • **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

  • **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**


 

Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

 

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About Rose

  • Founded in 1993
  • Office Locations Across the U.S.
  • 150+ Clients: Corporations and Government Agencies
  • Employee Oriented Company
  • Challenging Assignments Across the U.S.
  • Continuous Professional Development

Working for Rose International was the most pleasant assignment I have ever had. They were always on top of situations when necessary, and very helpful. I was very proud to be an employee of Rose International, and would recommend anyone to try to work with them.

Melvon, Consultant

Any time I did have a question and called, the phone was always answered, and my question/concern was immediately resolved.

Sally, Consultant

Each time I contacted Rose, I was completely satisfied with the great attention and customer service I received. Each person was extremely knowledgeable and patient with my concerns or questions.

Diana, Consultant

I had a very positive experience working for Rose. The entire process is very efficient and easy.

Joanne, Consultant

You are customer service oriented. No matter whether it was the Recruiter or someone in Human Resources/Payroll, you were responsive. That to me is key!

Tonya, Consultant

EMPLOYEE COMMENTS

  • We want you to work with us, but don't take our word for it. Take a look at this sampling of employee comments. They speak for themselves.