Date Posted: 08/10/2026
Hiring Organization: Rose International
Position Number: 505487
Industry: Utility
Job Title: Customer Service Representative Payment Processing
Job Location: Oxnard, CA, USA, 93036
Work Model: Onsite
Shift: Part time depending on Business needs
Employment Type: Temporary
FT/PT: Part-Time
Estimated Duration (In months): 24
Min Hourly Rate($): 20.00
Max Hourly Rate($): 25.00
Must Have Skills/Attributes: Customer Service, Interpersonal Skills, Research
Experience Desired:
Customer service experience (3+ yrs),
Cash/Payment processing experience (2+ yrs),
Utilities or Customer facing experience (2+ yrs)
Required Minimum Education: High School Diploma or equivalent
**C2C is not available**
Job Description
Required Education
• High school diploma required.
Required Qualifications/Skills/Experience
• Customer service experience.
• Payment processing experience.
• Experience handling cash, checks, and money orders accurately.
• Strong verbal and written communication skills.
• Ability to operate company software and hardware to access customer account information.
• Ability to balance cash and checks against system totals.
• Strong attention to detail and accuracy.
• Ability to follow established company guidelines and safety procedures.
Preferred Skills
• Experience in a utility, retail, billing, or similar customer-facing environment.
• Experience preparing funds for deposit.
• Experience working with customer account or payment processing systems.
Role Overview
This role is responsible for providing customer service while accurately processing payments and maintaining customer account information. The position handles cash, checks, and money orders, balances and secures collected funds, and prepares payments for deposit. The role also responds to basic payment and company program inquiries and directs customers to the appropriate support channels for additional assistance. Strong communication skills, attention to detail, customer service experience, and accuracy in cash handling are essential.
Duties
• Receive payments including cash, checks, and money orders for services and/or products.
• Operate company software and hardware to access customer account information.
• Balance cash and checks on hand with system totals and prepare funds for deposit.
• Answer basic inquiries related to payments and general company programs.
• Refer customers to the appropriate customer service/telephone support team for service requests, high-bill inquiries, and other customer service functions.
• Secure all operating and collected funds.
• Perform various monthly clerical office tasks.
• Follow company guidelines and established safety procedures.
- **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
I have been very pleased with my experience with Rose International. Everyone that I encountered was very helpful and courteous.
Stephanie, Consultant
You are customer service oriented. No matter whether it was the Recruiter or someone in Human Resources/Payroll, you were responsive. That to me is key!
Tonya, Consultant
Rose International maintained good communication during assignments and are very informative through email and phone calls.
Sade, Consultant
I am very happy with the Rose International, and the professionalism of the employees.
Robin, Consultant
The interactions that I have had with your representatives have always been prompt and very professional. I am very pleased and impressed with your company and services.
Sioe, Consultant
EMPLOYEE COMMENTS