Date Posted: 05/01/2026
Hiring Organization: Rose International
Position Number: 500662
Industry: Automotive
Job Title: Customer Service Representative
Job Location: Milpitas, CA, USA, 95035
Work Model: Onsite
Shift: M-F & 8:00 AM - 5:00 PM
Employment Type: Temp to Hire
FT/PT: Full-Time
Estimated Duration (In months): 6
Min Hourly Rate($): 25.00
Max Hourly Rate($): 30.00
Must Have Skills/Attributes: Customer Service, Distribution, MS Office
Experience Desired: Experience in either distribution or manufacturing with tangible goods. (3-5 yrs); High volume of emails and incoming calls from customers, ensuring that inquiries are responded to pr (3-5 yrs)
Required Minimum Education: High School Diploma or equivalent
**C2C is not available**
Job Description
JOB DUTIES:
• Manage a high volume of emails and incoming calls from customers, ensuring that inquiries are responded to promptly, accurately, and professionally.
• Respond to customer inquiries regarding products, provide quotes and handle order entry.
• Place orders and provide order acknowledgements to customers in an efficient and effective manner, while ensuring sales targets are met.
• Work with third-party vendors to ensure that orders are processed and delivered on time, while meeting company standards.
• Start process for returns and exchanges, ensuring that the customer's needs are met, while maintaining standards and departmental metrics.
• Build and maintain lasting customer relationships by providing excellent customer care and driving repeat business.
• Collaborate with cross-functional teams across the organization to drive continuous improvement and innovation.
SKILLS & EXPERIENCE:
• Excellent communication and customer service skills are a must. Experience in distribution or manufacturing preferred.
• Ability to multitask, prioritize and work under pressure while ensuring that departmental metrics and industrial standards are maintained.
• Sound understanding of Microsoft Office applications, including Word, Excel, and Outlook. Ability to multitask within Microsoft Windows.
Summary:
Motion Ai brings together the leading high-tech automation solution providers for industrial automation across the United States. Our expertise includes emerging automation technologies with focused disciplines in robotics, motion control, machine vision, digital networking/IIoT (Industrial Internet of Things), industrial framing, pneumatics, and custom mechatronic systems. Motion Ai provides best-in-class engineered systems, products, and services to a variety of industries highlighting a few which include semiconductor, pharmaceutical, Life Sciences, medical, logistics, Food & Beverage, Packaging, automotive, and aerospace.
Motion Ai is seeking a highly motivated individual with industrial experience to join our dynamic team as a Customer Service Representative I. The successful candidate will have excellent customer service and computer skills. - **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
I believe the best thing that Rose HR has going for it is the incredible responsiveness. Everyone is very quick to reply to any concerns, and contacts the contracted employees very quickly and efficiently.
Kevin, Consultant
I have been very pleased with my experience with Rose International. Everyone that I encountered was very helpful and courteous.
Stephanie, Consultant
Working for Rose International was the most pleasant assignment I have ever had. They were always on top of situations when necessary, and very helpful. I was very proud to be an employee of Rose International, and would recommend anyone to try to work with them.
Melvon, Consultant
Each time I contacted Rose, I was completely satisfied with the great attention and customer service I received. Each person was extremely knowledgeable and patient with my concerns or questions.
Diana, Consultant
I am very happy with the Rose International, and the professionalism of the employees.
Robin, Consultant
EMPLOYEE COMMENTS