Date Posted: 12/03/2025
Hiring Organization: Rose International
Position Number: 494117
Industry: Automotive
Job Title: Customer Service Representative
Job Location: Anaheim, CA, USA, 92807
Work Model: Onsite
Shift: M-F & 8:00 AM - 5:00 PM
Employment Type: Temp to Hire
FT/PT: Full-Time
Estimated Duration (In months): 4
Min Hourly Rate($): 25.00
Max Hourly Rate($): 25.00
Must Have Skills/Attributes: Customer Service, Distribution, MS Office, Order Entry
Experience Desired: Manage a high volume of emails and incoming calls from customers (2-5 yrs); Experience in distribution or manufacturing (2-5 yrs)
Required Minimum Education: High School Diploma or equivalent
**C2C is not available**
Job Description
SKILLS & EXPERIENCE:
• Excellent communication and customer service skills are a must. Experience in distribution or manufacturing preferred
• Ability to multitask, prioritize and work under pressure while ensuring that departmental metrics and industrial standards are maintained
• Sound understanding of Microsoft Office applications, including Word, Excel, and Outlook. Ability to multitask within Microsoft Windows
JOB DUTIES:
• Manage a high volume of emails and incoming calls from customers, ensuring that inquiries are responded to promptly, accurately, and professionally
• Respond to customer inquiries regarding products, provide quotes and handle order entry
• Place orders and provide order acknowledgements to customers in an efficient and effective manner, while ensuring sales targets are met
• Work with third-party vendors to ensure that orders are processed and delivered on time, while meeting company standards
• Start process for returns and exchanges, ensuring that the customer's needs are met, while maintaining standards and departmental metrics
• Build and maintain lasting customer relationships by providing excellent customer care and driving repeat business
• Coordinate with production team on the manufacturing floor to ensure customer deadlines are met - **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
The interactions that I have had with your representatives have always been prompt and very professional. I am very pleased and impressed with your company and services.
Sioe, Consultant
I had a very positive experience working for Rose. The entire process is very efficient and easy.
Joanne, Consultant
It was great working for Rose International. Everyone was extremely helpful.
Rosann, Consultant
My on-boarding with Rose was outstanding. The packets of information, the process, and great attention to detail each person gave me allowed me to get started quickly.I appreciated each person's friendly and helpful attitude.
Diana, Consultant
Rose International has been great to me. I thank everyone there for all of their hard work; it has not gone unnoticed.
Melody, Consultant
EMPLOYEE COMMENTS