Date Posted: 07/27/2026
Hiring Organization: Rose International
Position Number: 504722
Industry: Insurance
Job Title: Platform Operations Support Specialist
Job Location: White House Station, NJ, USA, 08889
Work Model: Hybrid
Work Model Details: Hybrid- in office 4 days a week
Shift: 9:00 to 5:30 M to F. Post-training its is a 8 hour shifts between 7:00 AM to 7:00 PM (latest start 10:30 AM). Shift assigned based on business needs.
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 13
Min Hourly Rate($): 40.00
Max Hourly Rate($): 42.00
Must Have Skills/Attributes: Analytical Skills, Coupa, MS Excel
Experience Desired: Experience building and maintaining operational reports (3 yrs); Ability to create, maintain, and update standard operating procedures (SOPs) and process guides (3 yrs); Strong organizational skills to manage multiple priorities (3 yrs)
Required Minimum Education: High School Diploma or equivalent
**C2C is not available**
Job Description
Required Education
• High School Diploma
Required Skills
• Strong Excel, reporting, and analytical skills
• Strong organizational, communication, and documentation skills
• Ability to manage multiple priorities and respond to stakeholder needs effectively
• Ability to build and maintain operational reports (experience with Coupa or similar platforms is a plus)
• Ability to maintain and update standard operating procedures (SOPs) and process documentation
• Familiarity with procurement, accounts payable, or supplier enablement (preferred)
• Experience with Coupa or similar enterprise platforms (preferred)
Nice-to-Have Experience:
• 1+ years in reporting, operations support, business analysis, or system support
• Experience building reports in Coupa or similar procurement platforms
• Experience maintaining operating procedures and process documentation
• Familiarity with procurement, accounts payable, or supplier enablement
• Experience with Coupa or similar enterprise platforms
The Platform Operations Support Specialist provides day-to-day support to Technology and Business Leads by assisting with platform-related activities, operational reporting, documentation, and stakeholder requests. This role ensures smooth business operations by coordinating issues, maintaining accurate reporting, supporting standard operating procedures, and delivering timely support across technical and business teams.
Essential Duties and Responsibilities:
• Support Technology and Business Leads with day-to-day platform needs and ad hoc projects
• Augment the HUB: support business operations, issue coordination, and stakeholder requests
• Build and maintain operational reports in Coupa
• Ensure reporting data is accurate, timely, and useful for stakeholders
• Assist with documentation: procedures, process guides, and support materials
• Support maintenance and updating of standard operating procedures
• Respond to ad hoc stakeholder requests in a timely, professional manner
• Help track issues, requests, and operational activities across both functions
• Support continuous improvement: streamline reporting and documentation
• Collaborate with both technical and business teams to organize information
• Provide flexible, general support for platform-related activities as needed
- **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
I have been very pleased with my experience with Rose International. Everyone that I encountered was very helpful and courteous.
Stephanie, Consultant
Rose International was not only attentive and responsive, but they were very professional and helpful whenever I called or needed any assistance.
Diane, Consultant
I believe the best thing that Rose HR has going for it is the incredible responsiveness. Everyone is very quick to reply to any concerns, and contacts the contracted employees very quickly and efficiently.
Kevin, Consultant
As a contractor, I have to say that Rose International was by far the best agency I have worked for.
Q'testdalir, Consultant
I am very happy with the Rose International, and the professionalism of the employees.
Robin, Consultant
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