NEW JOB OPENING
OPERATIONS SUPPORT ASSOCIATE
IN Edwards, IL, USA!

 

Date Posted: 02/06/2026
Hiring Organization: Rose International
Position Number: 496695
Industry: Utility
Job Title: Operations Support Associate
Job Location: Edwards, IL, USA, 61528
Work Model: Onsite
Shift: M-F 7-3:30 Onsite
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 12
Min Hourly Rate($): 20.50
Max Hourly Rate($): 20.50
Must Have Skills/Attributes: Customer Service, Customer Support, Data Entry, Office Skills
Experience Desired: Ability to have a free conversation with customers without following a script (1 yrs); Data entry background (1 yrs)
Required Minimum Education: High School Diploma or equivalent

**C2C is not available**

 

Job Description
****Drug screen & background check will be required



SUMMARY

This role is primarily responsible for entering and maintaining data within internal systems, ensuring accuracy and completeness. The position will also provide clerical support as needed, including documentation and record-keeping activities. The individual will assist in identifying and noting areas where programs and processes require documentation. Required system certification must be completed prior to independently performing system work. During the first week of the assignment, clearance and onboarding will take place, during which time the individual will shadow team members to learn processes and workflows.



EDUCATION / EXPERIENCE REQUIREMENTS

• H.S School Diploma

• One or more years of relevant clerical/administrative experience



REQUIRED SKILLS

• Customer service experience, data entry, typing

• Working knowledge of MS Word , Teams, and Excel required (Won't need to work with pivot tables or anything advanced, but will need to know how to filter and arrange items by color, etc)

• Must have good communication and human relations' skills and ability to handle multiple tasks



NICE TO HAVE’S

• Ability to have a free conversation with customers without following a script.

• Data entry background.



RESPONSIBILITIES

• Enter payroll and time data in Time Reporting Information System (TRIS) for Operating Center personnel.

• Update ACO/ARCOS database, daily sheets, and maintain necessary reports with current information.

• Responsible for updating daily orders in Customer Service System (CSS), OAS, DOJM CRTS and MVRS systems, including rate changes, installs/removes, lighting orders, disconnects for non-pay and damage claim billing.

• Review, investigate and complete CSS Work Flow Manager (WFM) on-line reports.

• Contact with customers concerning updates and changes with schedules and orders.

• Accurately maintain files and records.

• Provide clerical support, including handling of the mail, office supplies, general letter and spreadsheets.
  • **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

  • **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**


 

Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

 

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About Rose

  • Founded in 1993
  • Office Locations Across the U.S.
  • 150+ Clients: Corporations and Government Agencies
  • Employee Oriented Company
  • Challenging Assignments Across the U.S.
  • Continuous Professional Development

Rose International has been great to me. I thank everyone there for all of their hard work; it has not gone unnoticed.

Melody, Consultant

Each time I contacted Rose, I was completely satisfied with the great attention and customer service I received. Each person was extremely knowledgeable and patient with my concerns or questions.

Diana, Consultant

It was great working for Rose International. Everyone was extremely helpful.

Rosann, Consultant

It is a great pleasure being a part of the Rose International Team.

Toni, Consultant

I have been very pleased with my experience with Rose International. Everyone that I encountered was very helpful and courteous.

Stephanie, Consultant

EMPLOYEE COMMENTS

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