Date Posted: 07/09/2026
Hiring Organization: Rose International
Position Number: 503935
Industry: Insurance
Job Title: Workers' Compensation Claims Examiner
Job Location: New Haven, CT, USA, 06511
Work Model: Onsite
Shift: 9:00 to 5:30 M to F. Post-training its is a 8 hour shifts between 7:00 AM to 7:00 PM (latest start 10:30 AM). Shift assigned based on business needs.
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 13
Min Hourly Rate($): 35.00
Max Hourly Rate($): 40.00
Must Have Skills/Attributes: Claims, Client services, MS Excel
Experience Desired: Exceptional time management and multitasking (3 yrs); Superior verbal and written communication skills (3 yrs); Workers' Compensation Claim Examiner OR commensurate/transferable experience in a related role (3 yrs)
Required Minimum Education: High School Diploma or equivalent
**C2C is not available**
Job Description
Required Education & Experience
• Industry Knowledge: Prior workers' compensation claim handling (preferred), familiarity with disability, auto PIP, medical billing, or general liability (preferred).
• Medical Knowledge: Knowledge of medical terminology or bill processing (preferred).
• Background: Prior insurance, legal, or corporate business experience (preferred).
• High School Diploma
• Experience: 3+ years as a Workers' Compensation Claim Examiner OR commensurate experience in a transferable role (e.g., paralegal, short-term/long-term disability, auto PIP, general liability, medical billing, or claim technical assistant for lost-time
claims).
Required Certification
• Adjuster Licenses: Must possess (or be willing to obtain immediately) applicable resident or designated home state adjuster licenses for Connecticut, New Hampshire, Rhode Island, and Vermont.
Preferred Certification
• Certifications: AIC, RMA, or CPCU coursework/designations (preferred, not required).
Required Skills
• Analytical Ability: Can incorporate data analytics and modeling into daily activities to resolve claims fairly.
• Customer Focus: Exceptional customer service and relationship-building skills.
• Collaboration: Ability to openly collaborate with leadership and peers to achieve goals.
• Time Management: Exceptional multi-tasking and follow-through to meet deadlines.
• Problem-Solving: Uses analytical skills to find mutually beneficial solutions.
• Presentation Skills: Ability to prepare and deliver exceptional presentations to internal/external customers.
• Professionalism: Conscientious about quality, professionalism, and maintaining positive work relationships.
• Ownership: Willing to take ownership and tackle obstacles to meet quality standards.
• Communication: Superior verbal and written communication skills.
• Organization: High level of organization, follow-up, and accountability in a fast-paced environment.
• Telephonic Skills: Strong communication skills via phone.
• Technology: Proficiency with Microsoft Office Products.
Job Description
• Handles all aspects of workers' compensation claims from set-up to case closure, maintaining strong customer relations.
• Reviews claim and policy information to provide background for investigation.
• Conducts ongoing 3-part investigations (insured, claimant, medical providers), obtaining facts and statements.
• Evaluates gathered facts to determine claim compensability.
• Informs insureds, claimants, and attorneys of claim denials when applicable.
• Prepares reports on investigations, settlements, denials, and evaluations of involved parties.
• Administers statutory medical and/or indemnity benefits throughout the claim lifecycle.
• Sets reserves within authority limits and recommends reserve changes to the Team Leader.
• Reviews claim status at regular intervals and recommends remedial actions to the Team Leader.
• Submits unusual or potentially undesirable exposures to the Team Leader.
• Works with attorneys to manage hearings and litigation.
• Controls and directs vendors, nurse case managers, and rehabilitation managers on medical management and return-to-work initiatives.
• Complies with customer service requests, including special handling procedures and file reviews.
• Files workers' compensation forms and electronic data with states to ensure statutory compliance.
• Refers appropriate claims to subrogation and secures information to maximize recovery.
• Collaborates with in-house Technical Assistants, Investigators, Nurse Consultants, and Team Supervisors.
- **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
Working for Rose International was the most pleasant assignment I have ever had. They were always on top of situations when necessary, and very helpful. I was very proud to be an employee of Rose International, and would recommend anyone to try to work with them.
Melvon, Consultant
It is a great pleasure being a part of the Rose International Team.
Toni, Consultant
Thanks for the opportunity. If in the future I ever need a job, I would like to work for Rose International.
David, Consultant
I had a very positive experience working for Rose. The entire process is very efficient and easy.
Joanne, Consultant
As a contractor, I have to say that Rose International was by far the best agency I have worked for.
Q'testdalir, Consultant
EMPLOYEE COMMENTS