Date Posted: 03/25/2026
Hiring Organization: Rose International
Position Number: 498907
Industry: Government
Job Title: Computer Support Specialists
Job Location: New York, NY, USA, 10007
Work Model: Onsite
Shift: M-F: 8am - 5pm
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 26
Min Hourly Rate($): 30.00
Max Hourly Rate($): 35.00
Must Have Skills/Attributes: Computer Literacy, Data Analysis, Database, Healthcare, MS Excel, Nursing, SharePoint
Experience Desired: Experience in creating and maintaining databases (3+ yrs); Experience with data analysis and data reporting (3+ yrs)
Required Minimum Education: Associate’s Degree
Preferred Education: Associate’s Degree
**C2C is not available**
Job Description
Required Education:
• Associate degree, or higher
Required Skills and Experience:
• Experience in creating and maintaining databases
• Advanced knowledge of Microsoft Office (specifically Excel, SharePoint and Lists)
• Experience with data analysis and data reporting
• Excellent organizational, interpersonal, and communication skills (written and verbal)
• Strong attention to detail. Ability to work independently and handle multiple, shifting priorities
Preferred Skills and Experience:
• Previous experience working for the Department of Health
• Familiarity with the State Health Commerce System (HCS) or similar web-based portal is preferred
The Computer Support Specialist provides technical and data management support to Client, ensuring efficient operation of nursing home oversight systems. This role is responsible for maintaining and validating multiple databases, generating and distributing key reports, and supporting regulatory processes such as recertifications, complaints, and enforcement case tracking.
The specialist acts as a liaison between field staff, administrative teams, and IT, helping resolve technical issues, monitor support requests, and improve system workflows. They also assist leadership with data analysis, reporting, and project coordination to enhance bureau operations.
This position requires strong database management skills, advanced proficiency in Microsoft Office tools (especially Excel and SharePoint), attention to detail, and the ability to manage multiple priorities independently while supporting ongoing process improvements and user training.
Job Duties:
• Maintain MARO OALTC nursing home staff breakdown database for NYC, Central Islip and New Rochelle offices,
• Run and distribute weekly iQIES (federal database) reports,
• Process AOR/DON/Medical Director changes for the NYS Provider Directory,
• Maintain database of general nursing home facility complaint and recertification files
• Create survey shells for recertification and complaints,
• Create enforcement cases in iQIES as necessary,
• Perform routine data systems maintenance as well as data validation and data verification for complaint backlog,
• Serves as liaison between field and administrative surveillance staff and IT staff as needed,
• Monitors IT ticket submissions on behalf of the Regional Area Office Director
• Assist the Area Office Director with data analysis, data reporting, and project management functions in support of Bureau operations,
• Provide various aspects of general computer support,
• Provide training and support for Client staff, applicants, and consultant representatives as needed,
• Assist with process improvement efforts via the development of new/improved technology tools and workflow automation designed to reduce manual effort and increase efficiency,
• Collaborate and coordinate with other Client Bureaus, Centers/Divisions, and Offices, and other State Agencies, as applicable,
• Other duties as assigned
- **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
Any time I did have a question and called, the phone was always answered, and my question/concern was immediately resolved.
Sally, Consultant
It is a great pleasure being a part of the Rose International Team.
Toni, Consultant
I had a very positive experience working for Rose. The entire process is very efficient and easy.
Joanne, Consultant
Each time I contacted Rose, I was completely satisfied with the great attention and customer service I received. Each person was extremely knowledgeable and patient with my concerns or questions.
Diana, Consultant
It was great working for Rose International. Everyone was extremely helpful.
Rosann, Consultant
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