Date Posted: 05/15/2026
Hiring Organization: Rose International
Position Number: 501299
Industry: Government
Job Title: Computer Support Specialist
Job Location: Albany, NY, USA, 12257
Work Model: Onsite
Shift: M-F 40 hrs per week Normal business hours
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 5
Min Hourly Rate($): 20.00
Max Hourly Rate($): 22.00
Must Have Skills/Attributes: Computer Literacy, Customer Service, Documentation
Experience Desired: Customer service experience (3 yrs); Experience working in a high-volume, fast-paced environment (1 yrs)
Required Minimum Education: High School Diploma or equivalent
**C2C is not available**
Job Description
Required Education:
• High School Diploma.
Required Qualifications/Skills/Experience:
• Minimum of three (3) years of customer service experience
• Experience working in a high-volume, fast-paced environment
• Strong attention to detail and accuracy in documentation and communication
• Ability to interpret information from computer systems and databases
• Strong written communication skills, including professional email writing
• Ability to prioritize tasks and manage time effectively
Job Duties:
• Search computer records/databases and interpret them in connection with inquiries
• Evaluate documentation submitted in connection with inquiries and provide solutions
• Draft accurate and professional emails in response to inquiries
• Respond to inquiries in a prompt and courteous manner
• Work in a high-volume, fast-paced environment
• Have a keen attention to detail
- **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
My on-boarding with Rose was outstanding. The packets of information, the process, and great attention to detail each person gave me allowed me to get started quickly.I appreciated each person's friendly and helpful attitude.
Diana, Consultant
The interactions that I have had with your representatives have always been prompt and very professional. I am very pleased and impressed with your company and services.
Sioe, Consultant
Thanks for the opportunity. If in the future I ever need a job, I would like to work for Rose International.
David, Consultant
Rose International has been great to me. I thank everyone there for all of their hard work; it has not gone unnoticed.
Melody, Consultant
Rose is an assembly of people grounded in honesty, truth and dignity for all of its employees and contractors.
Samba, Consultant
EMPLOYEE COMMENTS