NEW JOB OPENING
CUSTOMER SERVICE PROFESSIONAL
IN ALBANY, NY, USA!

 

Date Posted: 04/03/2026
Hiring Organization: Rose International
Position Number: 499335
Industry: Government
Job Title: Customer Service Professional
Job Location: Albany, NY, USA, 12257
Work Model: Onsite
Shift: Monday - Friday standard business hours
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 6
Min Hourly Rate($): 20.00
Max Hourly Rate($): 25.00
Must Have Skills/Attributes: Computer Operations, Customer Service, Documentation, Verbal Communication, Written Communication
Experience Desired: Customer service experience (3+ yrs); Ability to work on various computer systems (2+ yrs)

**C2C is not available**

 

Job Description
Required Skills:
• 3+ years of customer service experience
• Keen attention to detail
• Quick learner with good computer skills

Job Description and Required Services:
• Search computer records/databases and interpret them in connection with inquiries
• Evaluate documentation submitted in connection with inquiries and provide solutions
• Draft accurate and professional emails in response to inquiries
• Respond to inquiries in a prompt and courteous manner
• Work in a high-volume, fast-paced environment
• Have a keen attention to detail


  • **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

  • **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**

 

Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

 

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About Rose

  • Founded in 1993
  • Office Locations Across the U.S.
  • 150+ Clients: Corporations and Government Agencies
  • Employee Oriented Company
  • Challenging Assignments Across the U.S.
  • Continuous Professional Development

Working for Rose International was the most pleasant assignment I have ever had. They were always on top of situations when necessary, and very helpful. I was very proud to be an employee of Rose International, and would recommend anyone to try to work with them.

Melvon, Consultant

It is a great pleasure being a part of the Rose International Team.

Toni, Consultant

It was great working for Rose International. Everyone was extremely helpful.

Rosann, Consultant

Rose International maintained good communication during assignments and are very informative through email and phone calls.

Sade, Consultant

Rose International was not only attentive and responsive, but they were very professional and helpful whenever I called or needed any assistance.

Diane, Consultant

EMPLOYEE COMMENTS

  • We want you to work with us, but don't take our word for it. Take a look at this sampling of employee comments. They speak for themselves.