Date Posted: 08/31/2026
Hiring Organization: Rose International
Position Number: 506545
Industry: Government/Staffing
Job Title: Regulatory Compliance Specialist(Public Complaints)
Job Location: Doral, FL, USA, 33122
Work Model: Onsite
Shift: Monday - Friday 8am - 5pm
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 3
Min Hourly Rate($): 38.14
Max Hourly Rate($): 38.14
Must Have Skills/Attributes: Communications, Compliance, OnBase, Project Control
Experience Desired: Experience working with the public in a professional work environment (3 yrs); Ability to read and interrupt Florida State Statues (1 yrs); Experience using Versa or OnBase system (1 yrs)
Required Minimum Education: High School Diploma or equivalent
Preferred Education: Bachelor’s Degree
**C2C is not available**
Job Description
Available Job Locations: Doral, FL 33122, Tallahassee, FL 32399
Required Education:
• High school diploma
Preferred Education:
• Bachelor’s Degree
Required Skills and Experience:
• Ability to speak and understand English
• Excellent written and oral communication with the public
• Ability to read and interrupt Statues
• Experience working with the public in a professional work environment
• Experience working with the public and analyzing complaints
• Exceptional organizational skills
• Commit to the project time line
Preferred Skills and Experience:
• Experience using Versa
• Experience using OnBase system
The Compliance Officer for Client (Condominiums, Timeshares, and Mobile Homes) is responsible for reviewing and resolving public complaints in accordance with Florida statutes. The role involves direct communication with constituents, analyzing complaints against state regulations, and documenting case actions in internal systems. The ideal candidate combines strong customer service skills with attention to detail, organizational ability, and familiarity with professional office procedures.
Candidate Responsibilities:
• Contact constituents/complainants to discuss the details of the complaints that are filed
• Read state statute and compare with complaints to analyze the issue.
• Communicating with the public, so good customer service skills are a MUST
• Advise complainant of the Division’s jurisdiction and that the case is being closed and for what reason
• Provide any resources or referrals, as appropriate
• Send a written correspondence to the complainant once approved by the supervisor
• Close the case out by adding the appropriate codes/activities/statues in Versa
• Document the actions in the OnBase system
Work Environment: Professional office, business casual
- **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
Thanks for the opportunity. If in the future I ever need a job, I would like to work for Rose International.
David, Consultant
It was great working for Rose International. Everyone was extremely helpful.
Rosann, Consultant
I believe the best thing that Rose HR has going for it is the incredible responsiveness. Everyone is very quick to reply to any concerns, and contacts the contracted employees very quickly and efficiently.
Kevin, Consultant
Rose International maintained good communication during assignments and are very informative through email and phone calls.
Sade, Consultant
Any time I did have a question and called, the phone was always answered, and my question/concern was immediately resolved.
Sally, Consultant
EMPLOYEE COMMENTS