NEW JOB OPENING
COMPLIANCE ANALYST
IN Austin, TX, USA!

Descriptions:

Looking for a company that inspires passion, courage, and creativity – where you can help shape the future of global commerce? At Client, you’ll be part of a purpose-driven community dedicated to building an ambitious, inclusive environment where integrity and innovation drive everything we do.



Come Join the Client Team

Do you want to contribute to one of the world’s most sophisticated Anti-Money Laundering and Counter-Terrorist Financing (AML/CTF) programs? Are you passionate about investigating financial crimes and protecting the trust and safety of platforms that serve millions of users every day?



Within Client the Financial Intelligence Unit (FIU) plays a critical role in executing the company’s Bank Secrecy Act (BSA) and AML compliance program. The team conducts advanced financial crime investigations, identifies emerging typologies, and ensures compliance with regulatory expectations including the BSA and USA PATRIOT Act.



About Compliance as a Service (CaaS)

FIU’s Compliance as a Service (CaaS) team is responsible for setting up and scaling a new investigation model where we provide AML investigative support and regulatory reporting (including SAR filing support, where applicable) for companies Client has acquired and for which Client will process payments. This team operates in a structured, service-oriented environment with defined workflows, quality controls, and service-level expectations while adapting to new products, payment flows, and typologies.



Job Description

As an Investigator I within Client Compliance as a Service (CaaS) team, you will support the detection, analysis, and reporting of potential financial crimes across new business models and entities supported by Client payments processing. This is an entry-level investigative role designed to build core AML and investigative skills. You will conduct reviews of customer and transactional activity, collect relevant data, and assist in preparing regulatory reports under supervision - while contributing to the operational scaling of a new investigation type.



What You’ll Do

• Conduct assigned investigations focused on routine or lower-risk activity in accordance with established FIU procedures and CaaS workflows.

• Analyze transactional data and customer behavior across supported entities to identify indicators of suspicious activity and emerging typologies.

• Gather and organize supporting documentation including KYC information, payment details, account history, and relevant open-source or internal research.

• Draft investigative and regulatory reports, including Suspicious Activity Reports (SARs).

• Maintain organized case documentation and adhere to established SLA, productivity, and quality standards in a service delivery model.

• Partner with internal stakeholders and supported entities to obtain information needed to resolve investigations and document investigative rationale clearly.

• Support continuous improvement by flagging investigation themes (e.g., new typologies, data gaps, workflow issues) to help evolve playbooks and controls.

• Stay current on basic AML/BSA concepts and risks relevant to payments processing and the supported business models through training and mentorship.



What You’ll Bring

• 1 - 2 years of AML, investigations, or compliance-related experience preferred (payments, fintech, eCommerce, marketplace, or platform experience is a plus).

• Bachelor’s degree or equivalent work experience.

• Foundational knowledge of BSA/AML laws and investigative processes; ability to apply policy and procedures consistently.

• Proficiency in Microsoft Excel; ability to learn SQL, case management systems, and new data environments quickly.

• Excellent attention to detail, accuracy, and time management; ability to operate effectively in a queue-based environment with SLAs.

• Eagerness to learn and openness to coaching; adaptability to new typologies, products, and processes.

• Strong analytical and problem-solving aptitude, including comfort synthesizing multiple data sources into clear conclusions.

• Effective written and verbal communication skills, including drafting clear case notes and preliminary narratives.

• Demonstrated integrity and confidentiality in handling sensitive data.

• **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

• **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**