Required Education
• Associate's Degree
Required Skills and Experience
• Experience in MS Office Suite (Word, Excel, etc.), intermediate level or higher
• Working knowledge of Adobe Acrobat or similar software
• Comfortable communicating professionally with internal and external business partners
• Analytical, organizational, and problem-solving skills
• Ability to effectively deal with ambiguity and change, can shift gears comfortably, can act with information available, comfortably handle uncertainty in a manner consistent with client core values, culture, and common language of leadership
• Demonstrated ability to identify when decisions must be escalated to licensing leaders because information is limited or unclear
• Adept at understanding complex concepts and resolving situations presented by the business environment
• Ability to identify problems and support the appropriate compliance solutions
• Ability to meet goals, work independently to achieve goals, and push self to reach milestones
• Exceptional written and verbal communication skills
• Self-motivated contributor who takes ownership of a task from start to finish
Preferred Skills
• Experience supporting licensing or regulatory compliance functions
• Experience working with SharePoint and internal tracking tools
• Familiarity with pharmacy licensing or healthcare regulatory environments
• Experience researching regulatory requirements and maintaining compliance documentation
Job Duties
• Support the review and processing of applications for licenses
• Provide process and operational support to the pharmacy licensing team
• Plan, prioritize, organize, and complete work to meet objectives and deadlines
• Assist with tracking projects
• Assist in responding to problems and issues presented to the team from within and outside of the client community
• Work according to the best practices implemented by the licensing team
• Appropriately escalate issues to licensing leadership
• Use existing job aids, industry knowledge, and facts to solve routine problems or conduct routine analyses
• Work independently with minimal guidance from others
• Facilitate and conduct meetings within area of expertise
• Apply critical thinking and problem-solving skills to identify issues and develop creative solutions
• Quickly adapt to changes and demonstrate flexibility
• Maintain accurate records of all licensing activities
• Support the research and investigation of licensure conditions
• Determine whether business processes are consistent and compliant with applicable regulatory requirements and take appropriate action as directed
• Collaborate with business partners to review, analyze, and oversee or coordinate applicable implementation activities from a regulatory perspective
• Create and review documents and communications to support effective decision-making (e.g., interpretations, opinions, job aids, product filings, and plan materials)
• Utilize appropriate tools and processes to track regulatory compliance
• Monitor, review, and analyze newly enacted or proposed regulatory and sub-regulatory requirements and provide feedback as needed (e.g., State, County, and Local Municipalities)
• Support analysis of new mandates and laws and assist with proper implementation by the business
• Support the management and implementation of applicable regulatory filings in a timely manner
• Support licensing and internal business partners to drive achievement of regulators' expectations
• Leverage applicable tools and resources to obtain and store required business data and information (e.g., SharePoint, external websites, and internal tracking tools)
• Demonstrate understanding of associated regulatory requirements
• Demonstrate knowledge of quality requirements and regulatory agencies to clarify relevant regulatory issues (e.g., inconsistencies across agencies, reporting requirements, and standards)
• Provide ongoing support, consulting, and guidance to business partners as directed
• Support the identification of business risks related to regulatory matters and escalate or communicate concerns as necessary
Typical Day
• Support pharmacy licensing specialists with license applications and renewals
• Research and document licensing requirements
• Maintain licensing records and compliance documentation
• Track projects and regulatory deadlines
• Communicate with regulators and internal business partners
• Assist with compliance monitoring and reporting
• Participate in meetings and provide administrative and operational support
• Work independently while escalating complex issues appropriately
- **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
As a contractor, I have to say that Rose International was by far the best agency I have worked for.
Q'testdalir, Consultant
My on-boarding with Rose was outstanding. The packets of information, the process, and great attention to detail each person gave me allowed me to get started quickly.I appreciated each person's friendly and helpful attitude.
Diana, Consultant
Rose International has been great to me. I thank everyone there for all of their hard work; it has not gone unnoticed.
Melody, Consultant
Each time I contacted Rose, I was completely satisfied with the great attention and customer service I received. Each person was extremely knowledgeable and patient with my concerns or questions.
Diana, Consultant
Any time I did have a question and called, the phone was always answered, and my question/concern was immediately resolved.
Sally, Consultant
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