NEW JOB OPENING
COLLECTIONS REPRESENTATIVE
IN Tempe, AZ, USA!

 

Date Posted: 04/15/2024
Hiring Organization: Rose International
Position Number: 462329
Job Title: Collections Representative
Job Location: Tempe, AZ, USA, 85281
Work Model: Hybrid
Shift: Monday thru Thursday 8:00am to 5:00pm or 10:00am to 7:00pm Friday 8:00am to 6:00pm Hybrid (2 days a week remote)
Employment Type: Temp to Hire
Estimated Duration (In months): 13
Min Hourly Rate($): 19.00
Max Hourly Rate($): 19.00
Must Have Skills/Attributes: Auto Loan, Call Center, Collections

 

Job Description

  • **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

  • **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**

Start: 5/20/2024
Estimated End Date: 5/16/2025 (Can be extended up to 18 months)
Positions: 4

Collections Representative (Repossession)

Required Education:
• High School diploma or equivalent

Required Qualifications:
• 2 years of previous collections and call center experience
• Knowledge of repossession
• Excellent written and verbal communication skills, including telephone skills
• Excellent interpersonal skills
• Strong decision making and problem-solving ability
• Ability to work with others
• Demonstrated proficiency in basic computer applications, such as MS Office products

Collections Representative Responsibilities:
• Collect assigned accounts to a minimum efficiency of 95% or better
• Meet or exceed performance expectations for collection efforts based upon individual goals and objectives, e.g., minimum contacts per day, repossession inventory, past due budget
• Process customer drafts, fee waivers, Right to Cure and other deferrals on accounts based on written policy guidelines
• Order updated credit bureau reports or initiate the skip tracing process in accordance with established guidelines
• Document all collections efforts in accordance with established procedures
• Process customers' payments through electronic draft
• Communicate regularly with management regarding the status of problem accounts
• Perform general customer service duties

 

Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

 

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About Rose

  • Founded in 1993
  • Office Locations Across the U.S.
  • 150+ Clients: Corporations and Government Agencies
  • Employee Oriented Company
  • Challenging Assignments Across the U.S.
  • Continuous Professional Development

My on-boarding with Rose was outstanding. The packets of information, the process, and great attention to detail each person gave me allowed me to get started quickly.I appreciated each person's friendly and helpful attitude.

Diana, Consultant

The interactions that I have had with your representatives have always been prompt and very professional. I am very pleased and impressed with your company and services.

Sioe, Consultant

Rose International has been great to me. I thank everyone there for all of their hard work; it has not gone unnoticed.

Melody, Consultant

Working for Rose International was the most pleasant assignment I have ever had. They were always on top of situations when necessary, and very helpful. I was very proud to be an employee of Rose International, and would recommend anyone to try to work with them.

Melvon, Consultant

I had a very positive experience working for Rose. The entire process is very efficient and easy.

Joanne, Consultant

EMPLOYEE COMMENTS

  • We want you to work with us, but don't take our word for it. Take a look at this sampling of employee comments. They speak for themselves.