Date Posted: 05/21/2026
Hiring Organization: Rose International
Position Number: 501615
Industry: Healthcare
Job Title: Medical Collections Representative
Job Location: Temple, TX, USA, 76502
Work Model: Onsite
Shift: M-F 9-5
Employment Type: Temp to Hire
FT/PT: Full-Time
Estimated Duration (In months): 3
Min Hourly Rate($): 18.00
Max Hourly Rate($): 20.00
Must Have Skills/Attributes: Billing, Collections, Phone Support
Experience Desired: Collections from insurance companies, Medical Collections (3-5 yrs); Knowledge EPIC HB Resolute and Claims experience (3-5 yrs)
Required Minimum Education: High School Diploma or equivalent
**C2C is not available**
Job Description
Required Education:
• High School Diploma
Required Skills:
• Collections from insurance companies,
• Medical collections knowledge
• EPIC HB Resolute and Claims experience must
• 3-5 years' experience
The Collector, under general supervision and according to established procedures, performs collection activities for assigned accounts. Contact patients and insurance company representatives by telephone or through correspondence to check the status of claims, obtain insurance information, check on interim billings, and counsel patients on financial arrangements. Maintains collection files on the accounts receivable system
Job Responsibilities
• Performs collection activities for assigned accounts. Contact patients, insurance companies, attorneys, employers, and Physicians to resolve payment difficulties or arrange satisfactory payment plans
• Contacts patients and insurance company representatives by telephone or through correspondence to check the status of claims, obtain insurance information, check on interim billings, and counsel patients on financial arrangements
• Maintains collection files on the accounts receivable system. Enters detailed records consisting of any pertinent information needed for collection follow-up
• Processes accounts for write-off. Conducts thorough research on accounts to determine if they qualify for write-off. Presents complete documentation to the Billing and Collections Manager for approval
• Counsels patients regarding accounts and responds to patient inquiries
• Communicates with collection affiliates and provides information to the Credit Bureau in solving payment difficulties
• Receives, reviews, and responds to correspondence related to accounts. Takes action as required
KEY SUCCESS FACTORS
• The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Client
- **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
Each time I contacted Rose, I was completely satisfied with the great attention and customer service I received. Each person was extremely knowledgeable and patient with my concerns or questions.
Diana, Consultant
As a contractor, I have to say that Rose International was by far the best agency I have worked for.
Q'testdalir, Consultant
Rose International was not only attentive and responsive, but they were very professional and helpful whenever I called or needed any assistance.
Diane, Consultant
Rose is an assembly of people grounded in honesty, truth and dignity for all of its employees and contractors.
Samba, Consultant
I am very happy with the Rose International, and the professionalism of the employees.
Robin, Consultant
EMPLOYEE COMMENTS