Date Posted: 01/30/2026
Hiring Organization: Rose International
Position Number: 496407
Industry: Utility
Job Title: Collections Specialist
Job Location: West Babylon, NY, USA, 11704
Work Model: Onsite
Shift: 8:00 AM to 5:00 PM
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 7
Min Hourly Rate($): 25.00
Max Hourly Rate($): 25.00
Must Have Skills/Attributes: Collections, Customer Service, Interpersonal Skills, Problem Management
Experience Desired: High Volume Collections experience. (3-5 yrs); Proven experience as a Collection Specialist or similar role (3-5 yrs)
Required Minimum Education: High School Diploma or equivalent
Preferred Education: Associate’s Degree
**C2C is not available**
Job Description
Required Education: High school diploma
Preferred Education: Associate's/Bachelor's degree is a plus
Required:
• Proven experience as a Collection Specialist or similar role
• Knowledge of various collection techniques
• Excellent communication and interpersonal skills
• Problem-solving and critical-thinking skills
• Ability to prioritize and manage multiple responsibilities
• 3-5 years High Volume Collections experience.
Position Summary:
• The duties of a Collections Specialist include collection calls and/or correspondence in a fast paced goal oriented collections department. Providing customer service regarding collection issues, process and review account adjustments, resolve client discrepancies and short payments. Manages assigned book of business and collections of all the outstanding accounts receivables from clients and customers
REPRESENTATIVE RESPONSIBILITIES:
• The following responsibilities are general duties that a particular employee in this position may or may not be required to perform. The actual duties required of this position will vary.
• Monitor accounts on a daily basis and identify outstanding account receivables.
• Take actions in order to encourage timely payments.
• Assist cash application specialist for application customer remittances and perform research on all customer payment.
• Enlist the efforts of sales and senior management when necessary to accelerate the collection process.
• Must communicate & follow up effectively with sales dept regarding customer accounts on a timely basis.
• Process credit card and e-check payments and refunds
• Resolve billing issues and discrepancies
• Contact clients and discuss their overdue payments.
• Accountable for reducing delinquency for assigned accounts.
• Prepare and present reports on collection activities and progress.
• Performs other job-related duties as assigned.
REPRESENTATIVE MACHINES, TOOLS, EQUIPMENT AND SOFTWARE USED:
• The following machines, tools, equipment and/or software are commonly, but not always, associated with the
• performance of this position. Actual machines, tools, equipment and/or software used will vary.
• Office equipment including, but not limited to computer, phone, fax, calculator and copier.
• MS Office including Word, Excel.
• Company information systems applications including CMS/RMS, InfoPro, Soft-Pak
- **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
I have been very pleased with my experience with Rose International. Everyone that I encountered was very helpful and courteous.
Stephanie, Consultant
Each time I contacted Rose, I was completely satisfied with the great attention and customer service I received. Each person was extremely knowledgeable and patient with my concerns or questions.
Diana, Consultant
I had a very positive experience working for Rose. The entire process is very efficient and easy.
Joanne, Consultant
I believe the best thing that Rose HR has going for it is the incredible responsiveness. Everyone is very quick to reply to any concerns, and contacts the contracted employees very quickly and efficiently.
Kevin, Consultant
Thanks for the opportunity. If in the future I ever need a job, I would like to work for Rose International.
David, Consultant
EMPLOYEE COMMENTS