Date Posted: 10/07/2026
Hiring Organization: Rose International
Position Number: 508836
Industry: Retail
Job Title: Financial Products Operations Agent
Job Location: Brooklyn Park, MN, USA, 55445
Work Model: Onsite
Shift: 8:30 AM - 5:00 PM
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 6
Min Hourly Rate($): 20.00
Max Hourly Rate($): 20.00
Must Have Skills/Attributes: Collections, Customer Service
Experience Desired:
Customer service, operations support, back-office processing, financial services support, data entry (1 yrs),
Collections or deliquent accounts (1 yrs),
Fiserv systems experience preferred (1 yrs)
Required Minimum Education: High School Diploma or equivalent
**C2C is not available**
Job Description
Required Education:
• High School Diploma or equivalent
Required Experience, Knowledge & Skills:
• 1+ year of experience in customer service, operations support, back-office processing, financial services support, data entry, or another detail-intensive transactional environment.
• Demonstrated ability to accurately complete detailed or repetitive processing work while meeting established deadlines or productivity expectations.
• Strong attention to detail and ability to consistently follow documented processes and procedures.
• Ability to research information across multiple systems or information sources.
• Strong PC skills and proficiency with Microsoft applications.
• Ability to learn and navigate multiple business systems.
• Ability to appropriately handle sensitive or confidential information and follow established data-security requirements.
• Ability to work independently while contributing effectively within a team environment.
• Ability to adapt to changing workloads and business priorities.
Preferred Experience, Knowledge & Skills:
• Previous back-office processing, account maintenance, or data-entry experience.
• Experience handling customer or business correspondence, including return-mail processing.
• Experience reviewing or processing formal written requests or documentation.
• Experience working in an environment with defined productivity, accuracy, quality, or service-level expectations.
• Experience with Fiserv systems.
Responsibilities:
• Process customer and business requests accurately and within established turnaround times.
• Review, update, and maintain account information and documentation using established procedures.
• Perform back-office data entry and account maintenance activities with a high degree of accuracy.
• Handle correspondence, return mail, and related processing activities.
• Navigate multiple systems and information sources to research requests and determine appropriate processing steps.
• Research and resolve routine account and service-related issues using established procedures.
• Maintain accurate account, transaction, and processing information.
• Follow established policies, procedures, data-security requirements, and applicable compliance controls.
• Meet defined productivity, quality, service-level, and turnaround-time expectations.
• Handle and dispose of physical media according to established retention and destruction procedures.
• Collaborate with the broader operations team to support daily workload and changing business priorities. - **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
I have been very pleased with my experience with Rose International. Everyone that I encountered was very helpful and courteous.
Stephanie, Consultant
You are customer service oriented. No matter whether it was the Recruiter or someone in Human Resources/Payroll, you were responsive. That to me is key!
Tonya, Consultant
Your team at Rose International is always very helpful and responsive.
Barbara, Consultant
It was great working for Rose International. Everyone was extremely helpful.
Rosann, Consultant
Each time I contacted Rose, I was completely satisfied with the great attention and customer service I received. Each person was extremely knowledgeable and patient with my concerns or questions.
Diana, Consultant
EMPLOYEE COMMENTS