NEW JOB OPENING
CLIENT SUPPORT TECHNICIAN
IN Jefferson City, MO, USA!

 

Date Posted: 04/16/2024
Hiring Organization: Rose International
Position Number: 462371
Job Title: Client Support Technician
Job Location: Jefferson City, MO, USA, 65101
Work Model: Onsite
Employment Type: Temporary
Estimated Duration (In months): 14
Min Hourly Rate($): 20.00
Max Hourly Rate($): 30.00
Must Have Skills/Attributes: Networking, Software Analysis, System Analysis

 

Job Description

  • **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

  • **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**

Required Education:
High school diploma or GED.

Skills
• At least 6 months of experience directly related to the duties and responsibilities specified.
• Higher education and/or experience that is directly related to the duties and responsibilities
specified may be interchangeable on a year for year basis.

Knowledge, Skills, Abilities and Personal Characteristics
• Knowledge of computer system analysis, design, testing, and debugging.
• Knowledge of system maintenance practices.
• Ability to work independently, with other IT personnel, with vendors, and with system users/staff.
• Ability to prepare technical reports in a clear and concise manner.
• Knowledge of various computer-programming languages.


The purpose of this position is to distribute, monitor, maintain, and collect student laptops. The position also installs, maintains, tests, and repairs systems and networks; utilizes basic technical knowledge to support IT initiatives and provides first-level technical information systems support to the University community; resolves routine technical problems; and trains students, faculty, and staff on common laptop applications and programs. This position may provide evening technical support to students and therefore, may need to work an adjusted schedule.

ESSENTIAL JOB FUNCTIONS
• Performs basic problem solving and assistance on various software applications and hardware
systems for students and/or the University community.
• Provides technical instruction and/or training to users on new or updated technologies.
• Performs routine technical assistance and maintenance duties.
• Assists with tracking inventory levels of equipment and materials; performs data entry and
maintenance of records such as, but not limited to, project documents, user instructions, general reports and/or system errors.
• Performs routine technological systems support, maintenance, and testing for proper upkeep of
systems; troubleshoots and resolves general system hardware, software, and network failures and
conflicts.

ADDITIONAL DUTIES AND RESPONSIBILITIES
• Assists with the review, evaluation, and recommendation of solutions relating to hardware and
• software acquisitions and/or network updates.
• Assists with implementation of technology projects with moderate scope and impact.
• Assists with the installation, configuration, and maintenance of computers, workstations, and/or
• related equipment and devices.
• Maintains currency of knowledge with respect to technology, equipment, applicable laws,
• regulations, standards, and/or systems.
• Performs other job duties as assigned.

 

Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

 

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About Rose

  • Founded in 1993
  • Office Locations Across the U.S.
  • 150+ Clients: Corporations and Government Agencies
  • Employee Oriented Company
  • Challenging Assignments Across the U.S.
  • Continuous Professional Development

Each time I contacted Rose, I was completely satisfied with the great attention and customer service I received. Each person was extremely knowledgeable and patient with my concerns or questions.

Diana, Consultant

Rose is an assembly of people grounded in honesty, truth and dignity for all of its employees and contractors.

Samba, Consultant

Rose International has been great to me. I thank everyone there for all of their hard work; it has not gone unnoticed.

Melody, Consultant

It was great working for Rose International. Everyone was extremely helpful.

Rosann, Consultant

I have been very pleased with my experience with Rose International. Everyone that I encountered was very helpful and courteous.

Stephanie, Consultant

EMPLOYEE COMMENTS

  • We want you to work with us, but don't take our word for it. Take a look at this sampling of employee comments. They speak for themselves.