Date Posted: 06/03/2025
Hiring Organization: Rose International
Position Number: 483613
Industry: Software
Job Title: Claims Supervisor
Job Location: Ontario, CA, USA, 91764
Work Model: Hybrid
Work Model Details: Hybrid, 2 days in office per week. First 3 days in
Shift: 9 T0 5
Employment Type: Permanent
FT/PT: Full-Time
Min Hourly Rate($): 50.00
Max Hourly Rate($): 56.00
Must Have Skills/Attributes: Analytical Skills, Claims, Computer Literacy, Interpersonal Skills
Experience Desired: More than five years of California WC experience. (5 yrs); Workers' Compensation Claims Supervisor. (5 yrs)
Required Minimum Education: Bachelor’s Degree
Required Certifications/Licenses: Must have SIP Certification
Job Description
Required Education:
• A Bachelor’s Degree from an Accredited College or University is Preferred.
Required Certification:
• Must have SIP certification
Required Experience:
• Five years of claims management experience or equivalent combination of education and experience required.
• Workers' Compensation Claims Supervisor.
• More than five years of California WC experience.
Skills & Knowledge:
• Subject matter expert of appropriate insurance principles and laws for line-of-business handled, recoveries, offsets and deductions, claim and disability duration, cost containment principles, including medical management practices and Social Security and Medicare application procedures as applicable to line-of-business.
• Excellent oral and written communication, including presentation skills
• PC literate, including Microsoft Office products
• Analytical and interpretive skills
• Strong organizational skills
• Good interpersonal skills
• Excellent negotiation skills
• Ability to work in a team environment
• Ability to meet or exceed Service Expectations
To analyze complex or technically difficult workers'' compensation claims to determine benefits due and provide guidance to examiners; to work with high exposure claims involving litigation and rehabilitation; to ensure ongoing adjudication of claims within service expectations, industry best practices and specific client service requirements; and to identify subrogation of claims and negotiate settlements.
Job Responsibilities:
• Analyzes and processes complex or technically difficult workers'' compensation claims by investigating and gathering information to determine the exposure on the claim; manages claims through well-developed action plans to an appropriate and timely resolution.
• Approves and negotiates the settlement of claims within the designated authority.
• Calculates and assigns timely and appropriate reserves to claims; manages reserve adequacy throughout the life of the claim.
• Calculates and pays benefits due; approves and makes timely claim payments and adjustments; and settles claims within the designated authority level.
• Prepares necessary state filings within statutory limits.
• Manages the litigation process to ensure timely and cost-effective claims resolution.
• Coordinates vendor referrals for additional investigation and/or litigation management.
• Utilizes effective cost containment techniques, including strategic vendor partnerships, to minimize the overall cost of claims for our clients.
• Manages claim recoveries, including but not limited to subrogation, Second Injury Fund excess recoveries, and Social Security and Medicare offsets.
• Reports claims to the excess carrier; responds to requests for directions in a professional and timely manner.
• Communicates claim activity and processing with the claimant and the client; maintains professional client relationships.
• Ensures claim files are properly documented and claims coding is correct.
• Refers cases as appropriate to management following client service instructions.
Additional Job Responsibilities:
• Performs other duties as assigned.
• Supports the organization’s quality program(s).
• Travels as required.
- **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
The interactions that I have had with your representatives have always been prompt and very professional. I am very pleased and impressed with your company and services.
Sioe, Consultant
I had a very positive experience working for Rose. The entire process is very efficient and easy.
Joanne, Consultant
I have been very pleased with my experience with Rose International. Everyone that I encountered was very helpful and courteous.
Stephanie, Consultant
As a contractor, I have to say that Rose International was by far the best agency I have worked for.
Q'testdalir, Consultant
Rose International was not only attentive and responsive, but they were very professional and helpful whenever I called or needed any assistance.
Diane, Consultant
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