IN Concord, CA, USA!


Date Posted: 07/05/2024
Hiring Organization: Rose International
Position Number: 466985
Job Title: Claims Examiner - Liability
Job Location: Concord, CA, USA, 94520
Work Model: Hybrid
Employment Type: Temporary
Estimated Duration (In months): 3
Min Hourly Rate($): 40.00
Max Hourly Rate($): 45.00
Must Have Skills/Attributes: Analytical Skills, Claims, Customer Service, Interpersonal Skills


Job Description

• To investigate general liability and some commercial auto liability claims to determine exposures owed; to work with moderate exposure claims and determining if liability owed and tender opportunities; to ensure ongoing adjudication of claims within service expectations, industry best practices and specific client service requirements; and to identify subrogation of claims and negotiate settlements. Excellent communication and customer service skills


• Analyzes and processes moderate to complex or technically difficult general liability claims by investigating and gathering information to determine the exposure on the claim; manages claims through well-developed action plans to an appropriate and timely resolution.

• Assesses liability and resolves claims within the evaluation and per client service instructions

• Negotiates settlement of claims within designated authority.

• Calculates and assigns timely and appropriate reserves to claims; manages reserve adequacy throughout the life of the claim.

• Calculates and pays claims owed; approves and makes timely claim payments and adjustments; and settles clams within designated authority level.

• Prepares settlement authority requests to be submitted to the client, as required

• Ensures timely and cost-effective claims resolution.

• Coordinates vendor referrals for claims management.

• Uses appropriate cost containment techniques including strategic vendor partnerships to reduce the overall cost of claims for our clients.

• Manages claim recoveries, including but not limited to referral to subrogation, Howell, and Medicare offsets.

• Reports claims to the excess carrier; responds to requests of directions in a professional and timely manner.

• Communicates claim activity and processing with the claimant and the client; maintains professional client and customer relationships via phone and email.

• Ensures claim files are properly documented and claims coding is correct.

• Refers cases as appropriate to supervisor and management.


• Performs other duties as assigned.

• Supports the organization''s quality program(s).

• Travels as required, not typical.


Education & Licensing

• Bachelor''s degree from an accredited college or university preferred. Professional certification as applicable to line of business preferred, not required

• Experience Five (5) years of claims management experience or equivalent combination of education and experience required.

Skills & Knowledge

• Subject matter expert of appropriate insurance principles and laws for line-of-business handled

• Excellent oral and written communication

• PC literate, including Microsoft Office products

• Analytical and interpretive skills

• Strong organizational skills

• Good interpersonal skills

• Excellent negotiation skills

• Ability to work in a team environment

• Ability to meet or exceed Service Expectations
  • **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

  • **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**


For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).



About Rose

  • Founded in 1993
  • Office Locations Across the U.S.
  • 150+ Clients: Corporations and Government Agencies
  • Employee Oriented Company
  • Challenging Assignments Across the U.S.
  • Continuous Professional Development

Each time I contacted Rose, I was completely satisfied with the great attention and customer service I received. Each person was extremely knowledgeable and patient with my concerns or questions.

Diana, Consultant

Any time I did have a question and called, the phone was always answered, and my question/concern was immediately resolved.

Sally, Consultant

As a contractor, I have to say that Rose International was by far the best agency I have worked for.

Q'testdalir, Consultant

The interactions that I have had with your representatives have always been prompt and very professional. I am very pleased and impressed with your company and services.

Sioe, Consultant

It was great working for Rose International. Everyone was extremely helpful.

Rosann, Consultant


  • We want you to work with us, but don't take our word for it. Take a look at this sampling of employee comments. They speak for themselves.