Date Posted: 10/23/2025
Hiring Organization: Rose International
Position Number: 490432
Industry: Healthcare
Job Title: Case Manager
Job Location: Corona, CA, USA, 92881
Work Model: Hybrid
Work Model Details: Fully remote after 2 weeks onsite
Shift: 8 AM to 5 PM Pacific
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 13
Min Hourly Rate($): 28.00
Max Hourly Rate($): 32.00
Must Have Skills/Attributes: Customer Service, Grievance processing, MS Word
Experience Desired: Member/patient grievance and appeals (05 yrs); Customer service/Case Management (05 yrs)
Required Minimum Education: High School Diploma or equivalent
Preferred Education: Bachelor’s Degree
**C2C is not available**
Job Description
***2 weeks onsite training and then remote***
• Required Level of Education:
• HS Diploma or GED required
• Preferred Level of Education:
• Bachelors is preferred
• How many years of related experience are you looking for in your ideal candidate?:
• 6 years customer service. Heavy writing and speaking with customers over the phone. Microsoft excel, word, really help. Healthcare environment is a plus.
• Specific Systems Knowledge Required:
• Extensive working knowledge of personal computers to include Windows based software applications, MS Word, etc.
• Specific Systems Knowledge Preferred:
• Extensive working knowledge of personal computers to include Windows based software applications, MS Word, etc.
• Top Three things Worker will be doing:
• Research and respond to member grievances and appeals that pos a risk to the organization in short timeframes 24 hours to 72 hours.
• Meet regulatory requirements
• Improve Member Experience
• Top Three Skill sets needed:
• Extensive organization skills
• 2 Excellent verbal and written communication skills
• Time Management
- **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
I had a very positive experience working for Rose. The entire process is very efficient and easy.
Joanne, Consultant
It was great working for Rose International. Everyone was extremely helpful.
Rosann, Consultant
Working for Rose International was the most pleasant assignment I have ever had. They were always on top of situations when necessary, and very helpful. I was very proud to be an employee of Rose International, and would recommend anyone to try to work with them.
Melvon, Consultant
Rose International was not only attentive and responsive, but they were very professional and helpful whenever I called or needed any assistance.
Diane, Consultant
My on-boarding with Rose was outstanding. The packets of information, the process, and great attention to detail each person gave me allowed me to get started quickly.I appreciated each person's friendly and helpful attitude.
Diana, Consultant
EMPLOYEE COMMENTS