NEW JOB OPENING
MEDICAL CALL CENTER REPRESENTATIVE
IN San Diego, CA, USA!

 

Date Posted: 05/06/2026
Hiring Organization: Rose International
Position Number: 500855
Industry: Healthcare
Job Title: Medical Call Center Representative
Job Location: San Diego, CA, USA, 92120
Work Model: Onsite
Shift: Shift: 8:00 AM to 5:00 PM
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In Weeks): 6
Min Hourly Rate($): 25.50
Max Hourly Rate($): 25.50
Must Have Skills/Attributes: Call Center, Customer Service, Healthcare
Experience Desired: Call center, EPIC or HealthConnect (1+ yrs)
Required Minimum Education: High School Diploma or equivalent

**C2C is not available**

 

Job Description
Required Education:

• High School Diploma



Required Qualifications/Skills/Experience:

• Minimum 1+ years of call center experience preferred

• Experience with HealthConnect (EPIC), Microsoft Outlook/Teams, and phone systems

• Strong customer service skills in a high-volume call center environment

• Ability to learn and implement new workflows and technology quickly

• Good time management and multitasking abilities



Overview:

• (Candidate must be vaccinated prior to start)

• Interview Process: Interview with Hiring Manager

• Duration: Covering medical leave until July 8th; possible extension if leave is extended



Job Summary:

• The Medical Call Center Representative will work in a pediatric specialty call center, handling incoming and outgoing calls, scheduling appointments, and supporting clinic operations while delivering excellent customer service to members.



Job Responsibilities:

• Answer inbound calls from parents/patients in a high-volume call center environment

• Schedule and manage appointments, including outbound calls

• Work on waitlists and referral reports

• Send and manage messages through HealthConnect (EPIC)

• Create and route messages to appropriate providers

• Perform clinic clerk duties to support the department

• Maintain accuracy and productivity while meeting performance standards



Industry:

• Healthcare
  • **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

  • **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**


 

Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

 

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About Rose

  • Founded in 1993
  • Office Locations Across the U.S.
  • 150+ Clients: Corporations and Government Agencies
  • Employee Oriented Company
  • Challenging Assignments Across the U.S.
  • Continuous Professional Development

The interactions that I have had with your representatives have always been prompt and very professional. I am very pleased and impressed with your company and services.

Sioe, Consultant

I have been very pleased with my experience with Rose International. Everyone that I encountered was very helpful and courteous.

Stephanie, Consultant

Thanks for the opportunity. If in the future I ever need a job, I would like to work for Rose International.

David, Consultant

Rose International maintained good communication during assignments and are very informative through email and phone calls.

Sade, Consultant

It was great working for Rose International. Everyone was extremely helpful.

Rosann, Consultant

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