REQUIRED SKILLS & EXPERIENCE:
• 2+ years of proven experience as a business process reengineer
• 2+ years of experience working with grant management systems or government-funded programs
• Experience with Federal, State or local grant management systems: 2yrs
• Strong understanding of the software development lifecycle (SDLC)
• Excellent communication, facilitation, and interpersonal skills
• Leadership capabilities in cross-functional team environments
• Proficiency with tools such as Microsoft SharePoint, Azure DevOps, and Microsoft Office
• Exposure to Complex IT web Applications, within the past 5 years
• Experience in gathering and documenting business feedback and incorporating changes into current processes: 5yrs
• Experience working with multiple teams, internal and external, to support a project, its business processes and training needs 5 years
• Ability to lead meetings, conduct training & information sessions, communicate at a level appropriate to the audience, make oral and written reports and presentations: 5yrs
• Experience working as a liaison between the development team and project manager or business client in a software development project: 3yrs
• Experience with Azure DevOps; including creating User Stories and queries: 1yr
• Experience with Microsoft SharePoint: 1 yr
DETAILED SKILLS REQUIRED:
• Experience developing wireframes, mockups, & prototypes in Figma or comparable design software: 1yr
ABOUT THE ROLE/JOB DESCRIPTION:
The Client is seeking a Senior Business Process Reengineer to support in enhancing and maintaining the Consolidated Application within the NexSys platform. This application is critical for distributing federal formula grants to Agencies. This role will serve as a strategic liaison between OES, regional field services consultants and managers, internal cross-office teams (including the Office of Systems, Evaluation, and Technology - OSET), the Management, and Budget, and vendor partners. The ideal candidate will have a strong background in business process analysis, requirements gathering, and the software development lifecycle (SDLC), with proven leadership experience in cross-functional environments.
KEY RESPONSIBILITIES:
Process Analysis & Improvement
• Review and document current grant-related business processes and workflows
• Identify opportunities for process optimization and recommend improvements
• Analyze federal policy changes and advise OES on necessary application updates
Stakeholder Engagement & Communication
• Facilitate meetings with business stakeholders, technical teams, and external consultants
• Act as the primary point of contact for field consultants regarding application issues
• Communicate issue status, resolutions, and updates to relevant stakeholders
Operational & Technical Liaison
• Manage and prioritize operational support requests and enhancement tickets in Azure DevOps
• Collaborate with OSET and vendor teams to ensure timely resolution of technical issues
• Translate business needs into clear, actionable technical requirements
Leadership & Team Coordination
• Lead and mentor a team of business analysts
• Delegate tasks effectively and ensure alignment with project goals
• Facilitate and lead requirement-gathering sessions with both business and technical teams
Documentation & Knowledge Management
• Maintain comprehensive documentation on the project SharePoint site
• Ensure all process changes and decisions are well-documented and accessible
- **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
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