Position TitlePosition NumberLocation

Position Title:

Business Analyst

Position Number:



USA, MA, Boston 02118
Position TypeSkills/Attributes

Position Type



Business Analyst
Estimated Duration (In Weeks)

Estimated Duration (In Weeks)




  • **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

  • **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**

Role: Business Analyst
Duration: 06/30/2023
Location: Boston, MA
Interview type: Webcam Interview Only
Hours per week: 37.5

Complete Description:

The Business Analyst is a professional position supporting the Agency Performance, Program Integrity, and
Innovation Department in our project to prepare the DOL to procure products and services for a subsequent
Enterprise Licensing and Permitting technology platform modernization. The Business Analyst is responsible for
creating program and process documentation, for making recommendations to improve process efficiency, for
related data planning and the functionality therein that supports the business. The Business Analyst will assist the
Project Manager in coordinating project activities, alerting the PM and team of out-of-scope activities. The
Business Analyst will assist in developing Project Plan (Charter) and Statement of Work (SOW) and gain approvals.
The Business Analyst investigates, documents, and translates business problems into functional requirements,
needed workflows, and accompanying data plans to support process improvement, close gaps in operational
tasks, and to support the development of new applications and workflows within our technology environments.
As such he/she must be versatile, a quick learner, and an excellent communicator and translator to understand
and clearly express these concepts to the stakeholders involved. This position must be able to communicate to
both technical and non-technical staff and to translate concepts between those groups. Insufficient buy-in,
resistance to change, and skill deficits are all challenges that will be faced by the incumbent in this position.
• Acts as a liaison between Agency Performance, Program Integrity, and Innovation Department and other
DOL Business Units.
• Supports the organization’s key business processes and applications.
• Develops and reviews specifications for enhancements to the DOL's Enterprise Applications and
associated database environments.
• Gathers and documents business requirements.
• Translates requirements into business, functional, and use case documents or operational artifacts.
• Develops data plans to support application development
• Provides functional expertise to developers during the design and construction phases of projects.
• Develops and executes comprehensive system test plans, conditions, test scripts, and test cases.
• Maintains business systems standards by applying project management methods, tools and processes as
standard practice.
• Assist in developing Project Plan (Charter) and Statement of Work (SOW) and gain approvals.
• Assist in resource forecasting/planning, budget monitoring and financial updates.
• Alert the Project Manager to any “out of scope” activity.
• Develop and maintain project information with collaboration tools such as SharePoint.
• Maintain records of time spent on assigned tasks and provide information as required for project
management and other administrative purposes.
• Help PMO Director and IT Operations Director meet their goals.
• Assists in the creation and delivery of related user documentation and end-user training when requested;
• Performs other related duties as required.
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In practice, the position requires not only general technical expertise, but also specific substantive knowledge of
the breadth and depth of the DOL business operations agency-wide, as well as the technical platforms, so that the
challenges can be met. In meeting these challenges, the Technical Business Analyst must display the following job
• Supports the DOL's Mission, Ethics and Values in keeping with the general operational standards of the
• Develops productive relationships with our customers and builds Subject Matter Expertise in their fields
during engagements.
• Understands and translates business unit functions and how information service operations, specialized
tools, and software facilitate those functions. Uses this understanding to communicate value propositions
and risk mitigation for proposed engagements and use case documents.
• Demonstrates a commitment to continuously improve their knowledge of fast changing computer
programs, hardware and software through professional development.
• Provides exemplary customer service in a courteous and professional manner at all times to all DOL staff
and the public we serve.
• Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a
work environment that focuses on shared departmental goals.
• Accurately assesses workflow, data, and other process related problems. Recommends and facilitates best
fit solutions.
• Minimum of three years performing business analysis work on IT projects.
• Strong customer service skills.
• Excellent interpersonal, written and oral communication skills.
• Demonstrated ability to balance, prioritize and organize multiple tasks.
• Demonstrated ability to work collaboratively in teams and across organizations.
• Demonstrated ability to synthesize feedback and adjust plans accordingly.
• Demonstrated ability to build strong relationships inside and outside the organization.
• Basic analytical skills to evaluate information gathered from multiple sources, consolidate details and
extract to functional requirements.
• Demonstrated ability to effectively translate user requirements into business, functional and test
scenarios for projects of various sizes and complexity.
• Knowledge of formal software development life cycle methodologies.
• Experience preparing technical documentation, including business process models, cross functional flow
charts, data catalogs, technical project SOWs and project plans, and performance analysis documents.
Ability to analyze complex issues and information relating to systems and programs;
• Experience in designing program integrity checks.
• Ability to communicate technical information to nontechnical people effectively;
• Ability to work effectively alone and as member of a team.
• Ability to perform tasks as directed by management.


Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.)




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About Rose

  • Founded in 1993
  • Office Locations Across the U.S.
  • 150+ Clients: Corporations and Government Agencies
  • Employee Oriented Company
  • Challenging Assignments Across the U.S.
  • Continuous Professional Development