NEW JOB OPENING
REFERRAL CARE COORDINATOR
IN Tampa, FL, USA!

Education:

• High school diploma or equivalent



Required Qualifications:

• Ability to interact and verbally communicate effectively with patients and all levels of personnel in a professional, courteous, and effective manner with excellent customer service skills.

• Possess excellent communication and organizational skills with the ability to multitask, set priorities, and meet deadlines.

• Results-oriented and goal-oriented with a philosophy for quality improvement.

• Must be computer literate and have exceptional telephone skills.

• Possess high job accuracy, efficiency, and dependability.

• Knowledge of HIPAA regulations.

• Ability to read, speak, write, and understand the English language fluently.

• Ability to multitask in a high-paced environment with good organizational skills.

• Ability to follow written and oral instructions and to work with general guidance.



Preferred Qualifications:

• Previous medical office experience with referral processing for HMO plans is preferred.

• Previous experience with EMR systems is a plus.

• Knowledge of medical coding a plus.



Key Responsibilities:

• Consistently exhibits behavior and communication skills that demonstrate commitment to superior customer service, including quality, care, and concern with each and every internal and external customer.

• Represents the Company in a professional manner, following all Company policies and procedures.

• Uses, protects, and discloses patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards.

• Responsible for total coordination and processing of all patient referrals for specialty services.

• Follows protocols for proper authorization and processing of all referrals.

• Communicates with the patient on a timely basis for all scheduling requirements.

• Coordinates pre-admission testing requirements with clinic personnel and the patient.

• Completes all administrative functions associated with referral activities on time.

• Enters all referral, hospital, outpatient, DME, and other patient specialty health service authorizations into the computer system according to Company policy and procedure.

• Receives consultant reports, maintains documentation, and routes to the appropriate physician promptly.

• Responsible for monitoring all referral reports not received and timely follow-up in accordance with Company policy and procedure.

• Performs other duties as assigned.

• Must have consistent, punctual, and reliable attendance.

• Ability to travel may be required.



Job Summary:

The Care Coordinator (also referred to as a Referral Coordinator) is responsible to the Center Administrator and assists with medical management data entry and referral functions.

• **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

• **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**