NEW JOB OPENING
BILINGUAL (SPANISH) FINANCIAL SERVICES REPRESENTATIVE
IN Columbus, OH, USA!

 

Date Posted: 04/18/2024
Hiring Organization: Rose International
Position Number: 462564
Job Title: Bilingual (Spanish) Financial Services Representative
Job Location: Columbus, OH, USA, 43215
Work Model: Onsite
Shift: 11:00AM to 8:00PM EST Monday thru Thursday and Friday from 9:00AM to 6:00PM EST. No weekends.
Employment Type: Temp to Hire
Estimated Duration (In months): 20
Min Hourly Rate($): 20.00
Max Hourly Rate($): 21.00
Must Have Skills/Attributes: Call Center, Customer Service, Customer Support, Finance, Spanish - Bilingual

 

Job Description

  • **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

  • **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**

Looking to bring (3) Bilingual (Spanish) Financial Services Representatives to the team. You'll provide timely, efficient service for an assigned product and/or service center internal and external customer. You will ensure that we are providing extraordinary care to our customers through workflow management and meeting all required service level agreements.

Position: 28974

Location:
*Grandview Heights OH 43212 - These are in office openings in our Grandview Yard office. Flexible work options (hybrid WFH) can be discussed after 2 months based on performance.

Hours of Operation:
* Must be available to work between the hours of 11:00AM to 8:00PM EST Monday thru Thursday and Friday from 9:00AM to 6:00PM EST. No weekends

Training hours:
* Training will be Monday thru Friday from 9 am to 4:30 pm for 4 weeks, starting Monday, June 3, 2024. (Mandatory training from 06/03/2024 to 06/28/2024)

Education & Certifications:
* High school diploma or equivalent required
* Undergraduate studies desirable
* Participation in technical coursework such as LOMA, CLU, ChFC desirable

Required Qualifications:
* Looking for 2-3 Bilingual (Spanish) Financial Services Representatives for Life New Business phone team.
* Must be fluent in Spanish and English both verbally and written.
* Must have strong customer service skills in the financial industry and the ability to build relationships with agents.
* Due to the fiduciary accountabilities within this job, a valid credit check and/or background check will be required as part of the selection process. No debt over $10K in collections.

Key Responsibilities:
* Processes business requests according to government regulations, contract provisions and internal procedures and controls.
* Adheres to high standards of professional conduct consistent with the delivery of excellent customer service.
* Provides outstanding quality customer service by demonstrating and understanding customer needs and emphasizing timely responses.
* Maintains current knowledge of contract and product provisions, administration of client products, processing systems and related federal and state regulations.
* Integrates lean methodology into daily interactions through problem-solving meetings and team huddles.
* Consults and interprets contract provisions for current and past products and assumed business for policyholders, agents/brokers and other operating units. Includes understanding topics that require insurance or securities license and registration and understands when and how to route those inquiries to the properly registered representative.

 

Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

 

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About Rose

  • Founded in 1993
  • Office Locations Across the U.S.
  • 150+ Clients: Corporations and Government Agencies
  • Employee Oriented Company
  • Challenging Assignments Across the U.S.
  • Continuous Professional Development

The interactions that I have had with your representatives have always been prompt and very professional. I am very pleased and impressed with your company and services.

Sioe, Consultant

Thanks for the opportunity. If in the future I ever need a job, I would like to work for Rose International.

David, Consultant

As a contractor, I have to say that Rose International was by far the best agency I have worked for.

Q'testdalir, Consultant

You are customer service oriented. No matter whether it was the Recruiter or someone in Human Resources/Payroll, you were responsive. That to me is key!

Tonya, Consultant

It was great working for Rose International. Everyone was extremely helpful.

Rosann, Consultant

EMPLOYEE COMMENTS

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