- **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Schedule Notes:
***CTH position - local candidates only ((USD)85K USD conversion salary will be confirmed at the time of offer)***
***Vaccinations ARE REQUIRED***
HEAVY reporting, candidates MUST HAVE solid reporting experience
Workday report writing experience is a HUGE plus!
Under minimal supervision, provide cost-effective information technology solutions by creating new, modifying, and supporting complex existing software applications. This position will be developing RAAS reports in Workday to support data management projects.
Description:
PRIMARY DUTIES AND RESPONSIBILITIES (Essential Functions)
• Conduct workflow study and analysis of business practices: Document existing processes as they relate to information technology solutions.
• Perform application lifecycle activities, including coding, monitoring, maintaining, testing, and debugging software applications, Follow established change management processes, Facilitate code reviews, Develop test plan development, and Make recommendations for hardware/software solutions.
• Provide support: Create, document, schedule, and support operational activities, Coordinate with software vendors and external service providers, Troubleshoot software bugs and provide fixes, Provide off-hours support, as needed.
• Leadership: Provide, cultivate, and foster excellent customer service, Promote adherence to departmental standards, and act as a source of direction, training, and guidance for less experienced staff.
• Perform other duties as assigned.
Skills: CRITICAL SKILLS AND EXPERTISE:
Team Skills: Supports teammates at all times and in any way necessary to maintain a productive, energetic, efficient, and dynamic data management team. Communicates effectively and frequently both verbally and in writing with other members of the team. Collaborates with other teammates to assist, and expertise, as well as to receive expert input and assistance from others delivering the best solution and experience for the customer.
Customer Service: Must possess an aptitude for patience, professionalism, tactfulness, and empathy. Must be enthusiastic and committed to helping others and exhibit the ability to quickly assess the specific needs of the customer to determine an appropriate course of action. Must be able to quickly defuse stressful or anxious situations.
Demonstrated aptitude to quickly and effectively adapt to technologies outside of current experience
Strong communication and collaboration skills, with the ability to work as part of a team and independently
Engaged in continuous improvement of internal processes and procedures
Ability to consult with clients and higher-level technicians and analysts to resolve technical problems and ensure customer satisfaction
Ability to interact with customers to discuss alternative technical solutions
Ability to work with only minimal supervision
Ability to learn quickly and adapt to new circumstances
Ability to work extra hours and recognize the need to do so
Ability to adjust scheduled time
Ability to adjust to change and demands on time
Design and develop various Workday reports using Workday technology.
Good understanding of Financials & HCM data.
Analyze reporting requirements to determine development methods, development templates, and report design.
Use industry-leading practices for report development, custom fields, report fields,..etc.
Work closely with the data management team and architects to ensure data on reports are documented
Help develop test cases and scenarios with supporting data.
Help document reports developed and associated dependencies.
Help rationalize report requests
Execute the day-to-day activities of reporting support
Conduct sessions with customers to analyze business requirements and provide solutions to complex business problems
Identify strategies, risks, and options for recommending approaches toward meeting requirements.
Become a Workday Reporting expert with deep knowledge of RAAS reports, embedded analytics, and future report-specific functionality.
Keywords:
Education: PREFERRED EDUCATION/EXPERIENCE:
• Bachelor's in a technical discipline.
• 5 years of relevant technology experience.
• Prior experience in a higher education technology environment. MINIMUM EDUCATION/EXPERIENCE: Bachelor's degree in a technical discipline such as Computer Science, plus 2 years relevant technology experience or equivalent combination of education & experience.
Skills and Experience:
Required Skills:
• CHANGE MANAGEMENT
• BUSINESS REQUIREMENTS
• DATA MANAGEMENT
• FINANCIALS
• TEAM PLAYER
Additional Skills:
• WORKDAY
• DEBUG
• SELF MOTIVATED
• RETAIL SALES
• TEST PLAN
• WORKFLOW
• CUSTOMER SERVICE ORIENTED
• TEST CASES
Languages:
• English
• Read
• Write
• Speak
• Minimum Degree Required: Bachelor's Degree
Rose International was not only attentive and responsive, but they were very professional and helpful whenever I called or needed any assistance.
Diane, Consultant
My on-boarding with Rose was outstanding. The packets of information, the process, and great attention to detail each person gave me allowed me to get started quickly.I appreciated each person's friendly and helpful attitude.
Diana, Consultant
It is a great pleasure being a part of the Rose International Team.
Toni, Consultant
It was great working for Rose International. Everyone was extremely helpful.
Rosann, Consultant
I have been very pleased with my experience with Rose International. Everyone that I encountered was very helpful and courteous.
Stephanie, Consultant
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