Date Posted: 10/27/2025
Hiring Organization: Rose International
Position Number: 490534
Industry: Financial Services
Job Title: Senior BOT Developer
Job Location: Riverchase, AL, USA, 35244
Work Model: Hybrid
Work Model Details: 3 days in office, 2 days remote
Shift: Monday - Friday, 8:00 am - 5:00 pm
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 7
Min Hourly Rate($): 80.00
Max Hourly Rate($): 80.00
Must Have Skills/Attributes: API, Chat AI, Chat Bots, JavaScript, Python
Experience Desired: Chatbot development (5+ yrs); Conversational Cloud platforms (2+ yrs)
Required Minimum Education: Bachelor’s Degree
**C2C is not available**
Job Description
Work locations: Birmingham AL, Atlanta GA or Charlotte NC
Required Education:
• Bachelor's degree in Computer Science, Computer Engineering or a related field
Required Experience/Skills:
• 5+ years in chatbot development, with 2+ years on Conversational Cloud platforms (e.g. LivePerson LiveEngage)
• Strong understanding of Conversation Builder, agent connectors, skills & campaigns, and API-based authentication
• Strong in JavaScript skills
• Strong Node.js, REST APIs and JSON; and Python for bot logic and integrations
• Experience with AI/ML models, NLP engines (e.g., LUIS, GPT, BERT), and Generative AI
• Familiarity with cloud platforms (Azure, AWS, GCP) and microservices architecture
• Proven leadership in agile environments and cross-functional collaboration
Preferred Experience/Skills:
• Experience with LivePerson integrations
• Knowledge of workflow automation
• Strong analytical and troubleshooting skills
• Excellent communication and stakeholder engagement abilities
Overview:
A seasoned Senior BOT Developer with deep expertise in Conversational AI and team leadership. This role will lead the development and deployment of intelligent chatbots using LivePerson’s Conversation Builder, integrating AI capabilities to deliver scalable, secure, and engaging customer experiences.
Job Duties:
ChatBot Development
• Design and build chatbots using LivePerson Conversation Builder, including standard, routing, FAQ, transactional, and post-conversation survey bots
• Prepare Chatbot storyboards, user/process flows to effectively communicate interaction and design ideas
• Configure and manage agent connectors to ensure high availability and scalability (e.g., handling 999+ concurrent conversations).
• Implement custom chatbot personas aligned with brand voice and customer journey goals
• Integrate chatbots with backend systems via APIs for automated use cases
AI & Automation Integration
• Leverage KnowledgeAI, Generative AI, and NLU engines to enhance bot intelligence and response quality
• Develop custom logic and flows using LivePerson’s Functions and SDKs
• Optimize chatbot performance using analytics, reporting, and feedback loops
Leadership & Strategy
• Lead a team of bot developers and automation engineers, providing mentorship and technical direction
• Collaborate with UX designers, product managers, and stakeholders to define bot strategy and roadmap
• Ensure compliance with security, privacy, and ethical AI standards
• Keep abreast of the latest Chatbot trends, techniques, and technologies
- **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
I believe the best thing that Rose HR has going for it is the incredible responsiveness. Everyone is very quick to reply to any concerns, and contacts the contracted employees very quickly and efficiently.
Kevin, Consultant
It was great working for Rose International. Everyone was extremely helpful.
Rosann, Consultant
Rose International has been great to me. I thank everyone there for all of their hard work; it has not gone unnoticed.
Melody, Consultant
Working for Rose International was the most pleasant assignment I have ever had. They were always on top of situations when necessary, and very helpful. I was very proud to be an employee of Rose International, and would recommend anyone to try to work with them.
Melvon, Consultant
The interactions that I have had with your representatives have always been prompt and very professional. I am very pleased and impressed with your company and services.
Sioe, Consultant
EMPLOYEE COMMENTS