Education & Experience:
• Bachelor's degree in a quantitative or business field, or equivalent practical experience.
• Proficient with Excel for ad-hoc analysis and data formatting.
• Familiarity with R or Python for statistical analysis or text mining (especially for open-ended survey feedback) is a strong plus.
Key Qualifications:
• 3 to 5 years of professional experience in data analysis, market research, or a related quantitative field.
• Strong proficiency in SQL for querying, appending, and manipulating large datasets (experience with Snowflake is highly preferred).
• Hands-on experience building interactive dashboards and data visualizations using Tableau.
• Solid foundation in established research methods, quantitative statistics, and survey data analysis.
• Ability to translate complex data into clear, intuitive stories that inform and inspire business decisions.
• Comfortable working in ambiguous environments and bringing structure to open-ended problems.
• Strong project management and time management skills, with the ability to adapt to changing priorities.
• Excellent communication skills, with the confidence to present findings to a range of audiences in person and via email.
Preferred Experience:
• Prior experience within Client Retail (Client Retail Stores or Retail Customer Care/Contact Center) is highly preferred.
• Experience supporting worldwide programs involving multiple countries and languages.
• Prior experience in the broader technology sector or market research is highly desirable.
Role Overview:
• Imagine what you could do here! The people here at Client don’t just create products—they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Client, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired. to do their best work.
• The WW Client Retail Engagement, Marketing & Merchandising (REMM) team defines, makes, and delivers programs, campaigns, initiatives, and experiences that help Client Retail’s customers and teams discover, be inspired by, learn about, and go further with Client’s products and services and does so in a manner that is true to our values.
• Client Retail's Customer Insights team is looking for a passionate analyst contractor to work with our diverse team. You will focus on providing actionable, customer-centric insights and recommendations to the business as Client Retail continues to evolve. Your analysis and data-driven insights will amplify the voice of the customer, using feedback to help shape our retail experiences.
About the Role:
• As an analyst supporting the customer insights team, you will dive into custom projects leveraging our customer experience tracking surveys. You will be joining a small but mighty, fast-paced team dedicated to delivering actionable insights that help the business move
forward.
In this role, your day-to-day responsibilities will include:
• Analyzing Feedback: Evaluating quantitative statistics and open-ended feedback gathered from continuous customer surveys.
• Synthesizing Data: Using multiple internal platforms, external systems, and business context to uncover meaningful trends.
• Storytelling: Transforming complex data into timely, compelling stories that inform and inspire leadership and frontline teams.
• Tailoring Communications: Thoughtfully crafting your analytical approach and creating intuitive communications tailored to diverse audiences.
• Presenting Insights: Confidently sharing your findings and actionable recommendations via email, in-person meetings, and formal presentations.
- **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Rose International maintained good communication during assignments and are very informative through email and phone calls.
Sade, Consultant
You are customer service oriented. No matter whether it was the Recruiter or someone in Human Resources/Payroll, you were responsive. That to me is key!
Tonya, Consultant
Rose is an assembly of people grounded in honesty, truth and dignity for all of its employees and contractors.
Samba, Consultant
Rose International was not only attentive and responsive, but they were very professional and helpful whenever I called or needed any assistance.
Diane, Consultant
Your team at Rose International is always very helpful and responsive.
Barbara, Consultant
EMPLOYEE COMMENTS