Date Posted: 12/09/2025
Hiring Organization: Rose International
Position Number: 494401
Industry: Insurance
Job Title: Process Management Analyst
Job Location: Columbus, OH, USA, 43215
Work Model: Onsite
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 3
Min Hourly Rate($): 19.00
Max Hourly Rate($): 19.00
Must Have Skills/Attributes: Business system analyst, Design, Project Management, Written Communication
Experience Desired: Experience in Business Process Design (3 yrs); insurance and financial services experience (1 yrs); Detailed orientated (2 yrs)
Required Minimum Education: Associate’s Degree
Preferred Education: Bachelor’s Degree
**C2C is not available**
Job Description
Education:
• Undergraduate degree in areas related to Business or Mathematics related field preferred.
Experience:
• Typically three years of experience in business process design or operations.
Job Summary:
• Responsible for moderately complex business and/or systems process analysis, design, implementation and operation.
• Under minimal guidance, analyzes existing processes, procedures and methods to ensure and promote effective business and systems operations through standardization, improvement, simplification, discontinuance or other methods.
• Creates process change by integrating new processes with existing ones.
• May coordinate and implement proposed process and procedure enhancements between work teams and operational departments. May be responsible for day-to-day operations and execution of moderately complex processes, facilitation of key process events and fulfillment of process deliverables.
• May focus on process development or execution.
Job Responsibilities
• Under minimal guidance, designs, develops, configures, customizes, documents, deploys, maintains and upgrades business and system processes and procedures.
• Under minimal guidance, may perform the day-to-day operations of business and systems processes, including the operation of process-related tools.
• Facilitates key process events and fulfills customer requests and process deliverables through all phases of the process lifecycle.
• Under minimal guidance, initiates, enables and supports process redesign and/or re-engineering initiatives and projects through continuous process improvements.
• Identifies and markets new and creative business and systems process redesigns.
• Under minimal guidance, performs process evaluations and develops recommendations by use of benchmarks, pilots, prototyping and modeling to assess potential use of new methods and workflows within a business and/or system process.
• Evaluates business and systems processes for design effectiveness and resource utilization to ensure process performance meets targeted service levels.
• Develops and provides recommendations on possible process, tool and control enhancements to increase the quality and optimization of business services and resources.
• Under minimal guidance, works with customers and project teams to develop business cases and comprehensive project plans to identify, quantify, and deliver process design efforts in support of business objectives.
• Participates on a project team involved with the development, implementation, administration, and operation of new business and system processes, which may include multiple functions, product lines, and business activities.
• Facilitates post-implementation and conformance reviews for moderately complex processes to ensure conformance to process requirements.
• Under minimal guidance, implements, maintains, and operates basic process design, operational, and measurement tools and methods in order to design, operate, monitor and improve business and/or system processes.
• Maintains collaborative relationships with vendors, partners and suppliers to support customer or systems plans.
• Participates in service evaluations regarding outside consulting service vendors.
• May begin to act as a source of training and guidance for less experienced staff. Performs other duties as assigned.
Knowledge:
• Maintains current understanding of business trends to support process design and operations to improve performance.
• Maintains current understanding of insurance and financial services industry, focusing on the Client enterprise and key competitors.
Skills/Competencies:
• Must have the ability to analyze or operate moderately complex processes and systems.
• Must possess process design or operation skills and be able to determine redesign effects on existing processes and tools. Must have moderate decision-making skills for process operation and design solution recommendations.
• Must have written and verbal communication skills to prepare and communicate process plans, procedures and deliverables as well as to interact with all levels within the company. - **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
It is a great pleasure being a part of the Rose International Team.
Toni, Consultant
As a contractor, I have to say that Rose International was by far the best agency I have worked for.
Q'testdalir, Consultant
My on-boarding with Rose was outstanding. The packets of information, the process, and great attention to detail each person gave me allowed me to get started quickly.I appreciated each person's friendly and helpful attitude.
Diana, Consultant
Rose International maintained good communication during assignments and are very informative through email and phone calls.
Sade, Consultant
I had a very positive experience working for Rose. The entire process is very efficient and easy.
Joanne, Consultant
EMPLOYEE COMMENTS