Date Posted: 01/28/2026
Hiring Organization: Rose International
Position Number: 496255
Industry: Consumer Goods
Job Title: Digital Support Specialist
Job Location: Darien, CT, USA, 06820
Work Model: Onsite
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 13
Min Hourly Rate($): 30.00
Max Hourly Rate($): 35.00
Must Have Skills/Attributes: Administrative, Automation, MS Office, Reporting
Experience Desired: Experience with automation (1 yrs); Experience creating or improving digital tools or workflows (1 yrs)
Required Minimum Education: High School Diploma or equivalent
**C2C is not available**
Job Description
Required Education
• Verifiable High School Diploma or GED
Required Qualifications / Skills / Experience
• Advanced proficiency in Microsoft Excel, including formulas, data organization, and reporting.
• Ability to quickly learn and adapt to new software and systems.
• Highly organized, detail-oriented, and process-minded.
• Strong listening skills with a proactive, solution-oriented mindset.
• Ability to balance administrative tasks with technical problem-solving.
• Professional, friendly, and confident demeanor in a salon and consumer-facing environment.
Preferred Qualifications / Skills / Experience
• Experience with automation is a plus.
• Experience creating or improving digital tools or workflows.
• Experience supporting technology or process improvement initiatives.
• Experience providing basic system or software support.
Digital Support Specialist – Pharmacy Overview
• Provides hands-on operational and digital support to a hair testing salon during a period of technology and process advancement.
• Listens to and understands stylist and salon needs, translating them into practical digital tools and workflow improvements.
• Focuses on improving efficiency, data quality, and system adoption through Excel-based solutions and basic process enhancements.
Job Duties
• Support daily salon operations, including:
• Answering phones and scheduling appointments
• Greeting and assisting volunteer participants
• Providing front-of-house operational support
• Partner with stylists, technicians, and salon leadership to:
• Observe and understand workflows, pain points, and improvement opportunities
• Gather input and translate needs into actionable solutions
• Advance digital and process capabilities by:
• Creating, improving, and maintaining Excel tools for tracking, reporting, and automation
• Supporting implementation and adoption of new software or systems
• Developing practical digital solutions to improve efficiency and data quality
• Assist with documentation, process mapping, and creation of basic computer training materials as needed.
Specific Details to Call Attention To
• Temporary role only – no extension available.
• Combines front-of-house salon support with digital and Excel-based process improvement.
• Requires strong interpersonal skills in a consumer-facing environment.
• Hands-on role with high visibility to daily operations.
- **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
I had a very positive experience working for Rose. The entire process is very efficient and easy.
Joanne, Consultant
Rose International has been great to me. I thank everyone there for all of their hard work; it has not gone unnoticed.
Melody, Consultant
I am very happy with the Rose International, and the professionalism of the employees.
Robin, Consultant
The interactions that I have had with your representatives have always been prompt and very professional. I am very pleased and impressed with your company and services.
Sioe, Consultant
I believe the best thing that Rose HR has going for it is the incredible responsiveness. Everyone is very quick to reply to any concerns, and contacts the contracted employees very quickly and efficiently.
Kevin, Consultant
EMPLOYEE COMMENTS