Date Posted: 07/13/2026
Hiring Organization: Rose International
Position Number: 504082
Industry: Automotive
Job Title: Technical Report Analyst
Job Location: Torrance, CA, USA, 90501
Work Model: Onsite
Shift: 1st shift M-F, 8 AM - 5 PM
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 6
Min Hourly Rate($): 26.00
Max Hourly Rate($): 30.00
Must Have Skills/Attributes: Analysis, Data Analysis, Microsoft Excel
Experience Desired: Strong Excel user with analytical, logical problem-solving skills who can track trends (1-3+ yrs)
Required Minimum Education: High School Diploma or equivalent
Preferred Education: Associate’s Degree
**C2C is not available**
Job Description
Required Education:
- High school diploma or equivalent
Preferred Education:
- Associate’s degree
Required Experience:
- Strong experienced user of Microsoft Excel to analyze data, create charts and report on trends
- Ability to think logically and work through unfamiliar problems
- Clear written and verbal communication
- Willingness to follow and improve structured processes
- Curiosity and accountability when troubleshooting
Preferred Experience:
- Technical support, help desk, IT support, or call center escalation experience
- Exposure to diagnostic tools or software, automotive systems/electronics/networking, or hardware troubleshooting (cables, interfaces, peripherals)
- Experience creating reports or working with call or ticket data
Job Summary:
Seeking a Technical Report Analyst to support dealership technicians and analyze trends and issues in the market. Ideal for someone who enjoys analytical work, problem solving, and continuous learning. Deep automotive or OEM experience is not required, looking for candidates with strong Excel aptitude and the ability to use critical thinking to solve complex problems.
Job Duties:
- Handle technical cases from a call center supporting dealership technicians
- Use knowledge bases to assist with dealer software installation issues
- Ensure escaped dealer calls are accompanied with required supporting documents
- Follow workflows to report and track issues with various suppliers
- Produce a monthly report tracking call volumes, trends, and recurring problems
- Occasionally assist with software validation work on vehicles - **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
As a contractor, I have to say that Rose International was by far the best agency I have worked for.
Q'testdalir, Consultant
Rose International was not only attentive and responsive, but they were very professional and helpful whenever I called or needed any assistance.
Diane, Consultant
I have been very pleased with my experience with Rose International. Everyone that I encountered was very helpful and courteous.
Stephanie, Consultant
It is a great pleasure being a part of the Rose International Team.
Toni, Consultant
Working for Rose International was the most pleasant assignment I have ever had. They were always on top of situations when necessary, and very helpful. I was very proud to be an employee of Rose International, and would recommend anyone to try to work with them.
Melvon, Consultant
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