NEW JOB OPENING
CUSTOMER CONTRACT ANALYST
IN San Diego, CA, USA!

 

Date Posted: 06/04/2026
Hiring Organization: Rose International
Position Number: 502320
Industry: Medical Equipment & Supplies
Job Title: Customer Contract Analyst
Job Location: San Diego, CA, USA, 92130
Work Model: Onsite
Shift: M-F; 7:00 am to 3:30 pm or 8:00 am to 4:30 pm
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 13
Min Hourly Rate($): 25.00
Max Hourly Rate($): 40.00
Must Have Skills/Attributes: PowerBI, SalesForce, SAP
Experience Desired: Commercial contracting or other service and support relevant experience (2 yrs); Excel, SAP, Salesforce and Power BI (2 yrs)
Required Minimum Education: Bachelor’s Degree

**C2C is not available**

 

Job Description
***Only qualified Customer Contract Analyst candidates located near San Diego, California area to be considered due to the position requiring an onsite presence***



Required Education

• Bachelor’s Degree



Required Skills

• Minimum 2 years of commercial contracting experience or related service and support experience

• Experience reviewing customer contracts and contracts redlines

• Experience working with service agreements service terms SLAs warranties and support obligations

• Experience partnering with Sales Contracts Service Operations and cross functional teams

• Experience evaluating product eligibility contract renewals and support agreements

• Experience reviewing product lifecycle status configurations serial numbers and SKUs

• Experience supporting quoting entitlement setup and service execution processes

• Ability to manage multiple priorities in a fast-paced environment



Tech Skills

• Microsoft Excel

• SAP

• Salesforce

• Power BI

• Microsoft PowerPoint

• Contract analysis and review

• Risk assessment and mitigation

• Data analysis and reporting

• Documentation management

• Process improvement and continuous improvement methodologies



Soft Skills

• Strong attention to detail and accuracy

• Excellent organizational skills

• Strong written communication skills

• Strong verbal communication skills

• Strong interpersonal skills

• Analytical and problem solving abilities

• Results oriented mindset

• Accountability and ownership

• Professionalism and integrity

• Ability to collaborate across multiple departments

• Customer focused approach



Responsibilities

• Evaluate and respond to customer contract redlines related to service terms SLAs warranties and support obligations

• Interpret contractual risk and recommend compliant alternatives

• Develop clear timely and customer focused contract responses

• Maintain redline response repository and ensure policy alignment

• Ensure compliance with regulatory standards and operational requirements

• Partner with Contracts Sales and Service Operations teams

• Review customer products for support agreement and contract renewal eligibility

• Validate serial numbers SKUs configurations and product lifecycle status

• Assess compatibility with service delivery capabilities

• Identify support gaps including end of support units third party devices and non standard configurations

• Recommend remediation options including upgrades substitutions time and material support and approved exceptions

• Provide final eligibility assessments to support quoting and entitlement setup

• Support ongoing service execution and customer support activities

• Review Salesforce cases emails and assigned projects

• Drive process effectiveness and continuous improvement initiatives

• Maintain accurate documentation and reporting

• Collaborate with Technical Field Service Sales Contracts and Quoting teams

  • **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

  • **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**


 

Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

 

Apply Now

Send me a reminder to complete this application
Apply Now

 

About Rose

  • Founded in 1993
  • Office Locations Across the U.S.
  • 150+ Clients: Corporations and Government Agencies
  • Employee Oriented Company
  • Challenging Assignments Across the U.S.
  • Continuous Professional Development

Working for Rose International was the most pleasant assignment I have ever had. They were always on top of situations when necessary, and very helpful. I was very proud to be an employee of Rose International, and would recommend anyone to try to work with them.

Melvon, Consultant

As a contractor, I have to say that Rose International was by far the best agency I have worked for.

Q'testdalir, Consultant

I believe the best thing that Rose HR has going for it is the incredible responsiveness. Everyone is very quick to reply to any concerns, and contacts the contracted employees very quickly and efficiently.

Kevin, Consultant

Each time I contacted Rose, I was completely satisfied with the great attention and customer service I received. Each person was extremely knowledgeable and patient with my concerns or questions.

Diana, Consultant

I am very happy with the Rose International, and the professionalism of the employees.

Robin, Consultant

EMPLOYEE COMMENTS

  • We want you to work with us, but don't take our word for it. Take a look at this sampling of employee comments. They speak for themselves.