NEW JOB OPENING
OFFICE ASSISTANT - LICENSING
IN Providence, RI, USA!

Required Education:

• High School Diploma or Equivalent



Required Skills, Knowledge, and Experience:

• Experience in a clerical or paraprofessional position involving the exercise of independent judgement in the review and preparation of documents and the processing of various transactions

• A working knowledge of the applicable statutes, rules, and regulations pertaining to the licensure of health service providers

• Ability to apply such knowledge in the context of a computerized licensing systems including the preparation of required documentation and the operation of related equipment and peripherals

• Strong oral and written communication skills

• Ability to maintain the confidently of records and information

• Ability to properly manage and maintain physical and electronic records

• Ability to operate office equipment, computer software, and hardware

• Ability to take initiative in identifying problems and working creatively to solve them

• Thorough working knowledge of office administrative practices and computer database systems

• Ability to work independently on difficult or relatively complex tasks

• Ability to interact professionally and courteously with the public and licensees

• Ability to effectively communicate and maintain effective relationships with associates or with the public

• Related capacities and abilities



Licensing Aide Job Responsibilities:

• To assist a superior in processing complaints and preparing correspondence involving health services licenses, complainants, attorneys, and other state and federal agencies

• To be responsible for reviewing and processing applications for licensure in health-related professions and occupations

• To create and maintain investigatory case files, documents, and related confidential and case- sensitive duties in an assigned area of responsibility

• To be responsible for the maintenance of licensure and other related records in both manual and computerized file systems

• To prepare and edit general correspondence, forms, spreadsheets, and related documents by utilizing various software applications and equipment

• To relieve a supervisor of administrative details and other routine matters. To interact with the public on an ongoing basis

• To be responsible on a regular basis for the preparation of licenses and other sensitive documents requiring auditing control

• To receive and process applicable fees and documents pertaining to licensure transactions

• To effectively and efficiently respond to mail, telephone, and personal inquiries from consumers, governmental agencies, and interested parties requesting information concerning entities regulated by the department, and to provide courteous and efficient customer service over the phone, by email, and in person

• To explain applicable regulatory laws and agency regulations to applicants, licensees, consumers, and other interested parties

• To assist in the scheduling and administration of professional licensure qualifying examinations including proctoring candidates undergoing written or practical examinations

• To provide the public with accurate and detailed information on the qualifications and requirements for licensure in regulated professions, compliant procedures, etc.

• To review and verify documentation, including for interstate certification under reciprocal licensing agreements

• To participate in the preparation of rules and regulations, applications and other forms by the transcription of notes and draft documents provided by superiors

• To process purchase orders, requisitions and related documents and to maintain appropriate records

• As directed, to assist in the orientation and training of employees

• To do related work as required

• **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

• **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**