NEW JOB OPENING
SENIOR ADMINISTRATIVE OFFICE SUPPORT (HEALTHCARE)
IN Saint Paul, MN, USA!

Required Skills

• Knowledge of complex Federal regulations and State statutes

• Ability to accurately interpret regulations governing health care facilities

• Strong time management and prioritization skills

• Ability to research, analyze information, and draw conclusions

• Ability to multi-task and manage multiple systems simultaneously

• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Adobe)

• Strong communication skills (written and verbal)

• Ability to work independently with minimal supervision

• Ability to handle confidential information with sound judgment

• Experience working in multiple databases and systems concurrently





Desired Skills

• Experience with Perceptive Content (PC), Paradise, ACTs, SSIS

• Experience supporting regulatory or healthcare environments

• Familiarity with maltreatment reporting processes

• Experience working with government or public sector agencies

• Strong troubleshooting skills for systems and administrative processes



Job Duties

• Process routing forms in Perceptive Content for distribution of maltreatment reports

• Manage multiple queues and ensure accuracy of routed cases

• Communicate with investigators regarding incomplete or missing data

• Enter and update information across multiple systems (Paradise, ACTs, SSIS, PC)

• Monitor shared inbox and respond to data requests from stakeholders

• Generate official correspondence to facilities, families, and third parties

• Maintain records and documentation in electronic filing systems

• Handle private data requests and ensure compliance with confidentiality rules

• Log and track requests and documentation in spreadsheets

• Publish and manage investigative reports and updates

• Create weekly Gov.Delivery bulletins

• Assist with system troubleshooting and other administrative tasks





Typical Day

• Review and process incoming case files and routing forms

• Manage multiple system queues and ensure data accuracy

• Respond to emails and inquiries from internal and external stakeholders

• Draft and send correspondence related to investigative findings

• Update databases and maintain documentation records

• Collaborate with investigators, supervisors, and other departments

• Handle confidential data requests and ensure compliance

• Prepare and publish reports and weekly updates





Technical Overview

This role supports a state health division by handling administrative processes tied to sensitive investigations and regulatory reporting. Day-to-day, this person manages case documentation, routes reports through internal systems, responds to data requests, and prepares official correspondence. It’s a mix of independent work and collaboration with investigators, legal teams, and external stakeholders, requiring strong attention to detail, organization, and confidentiality. The environment is structured, deadline-driven, and partially remote with scheduled in-office days.

• **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

• **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**