NEW JOB OPENING
ADMINISTRATIVE ASSISTANT
IN Saddle Brook, NJ, USA!

Additional Notes:

Candidates should be assessed for long-term potential, as client values hires that could transition to permanent roles.

The workload fluctuates with busier and slower months but generally involves consistent daily assignments.



Required Qualifications:

• Proficiency in basic Microsoft Office tools (Excel, Outlook, and Planner).

• Strong customer service abilities, as the role involves representing the company professionally to clients and staff.

• Clear and professional communication skills (verbal and written).

• Ability to adapt quickly to proprietary New York Life systems (training provided).

• Reliable transportation (must be able to commute to the office daily).

• Education: High school diploma or equivalent.

• Minimum of one job with customer service experience (not necessarily in an office setting).

• No major gaps in work history or excessive job-hopping.



Preferred Skills:

• Familiarity with Microsoft Planner.

• Previous office or receptionist experience is a plus, though not required.

• Some experience handling data entry.



Responsibilities:

• Assist with the workflow of new insurance policies as they go through the stages of application, underwriting, policy issue, delivery, and payment

• Coordinate underwriting requirements for new insurance applications by interacting with agents, clients, outside medical vendors, and underwriters

• Assist in the training and development of agents in the areas of underwriting and new business (presentations, face to face, virtually)

• Facilitate the on boarding of new agents by processing their contracts and licenses

• Answer incoming calls and greet guests

• Support management in a variety of duties such as preparing for meetings, event planning, creating reports, pulling documentation for compliance reviews, etc.



Core Tasks:

• Answering and transferring phone calls (single-line phone system).

• Managing the office conference room calendar (booking and scheduling).

• Performing data entry using Microsoft Office tools (Excel, Outlook, and Planner).

• Supporting ongoing projects and daily office tasks.

• Handling customer service interactions as the first point of contact.



Additional Duties:

Assisting with various administrative responsibilities based on the candidate''s skills and progression.



Soft Skills:

• Professional demeanour, both in-person and online (e.g., social media).

• Consistent attendance and reliability.

• Ability to work well in a team of 10 staff members within a broader unit of ~25 employees.



Interview Process:

• Rounds: Typically one round

• Format: Video interviews via Teams.

• Timeline: Begin reviewing resumes immediately; interviews to follow promptly.

• **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

• **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**