NEW JOB OPENING
TRAINING ADMINISTRATIVE ASSISTANT
IN Clinton, TN, USA!

Required/Preferred Experience:

• Proven experience in customer service and administrative support

• Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)

• Excellent organizational and time management skills to meet strict deadlines

• Superior communication and interpersonal skills to effectively collaborate with internal and external stakeholders

• Previous experience working in an administrative services role in a training environment is highly advantageous



Position Summary:

• As an Administrative Assistant for Training, provide comprehensive administrative and operational support for the Tennessee Corrections Institute’s training operations and East Tennessee Training Facility located in Clinton, Tennessee.

• This individual serves as a primary administrative point of contact for staff, students, training participants, instructors, and visitors while coordinating a wide range of training, records, technology, facility, and customer-service functions.



Position Responsibilities:

• Provide comprehensive administrative and operational support for training programs, personnel, and facilities to ensure efficient daily operations.

• Serve as a primary point of contact for students, instructors, agency personnel, vendors, and visitors by managing telephone calls, inquiries, facility check-ins, and customer service needs.

• Manage student enrollment, registration, course creation, class scheduling, and training records within ACADIS, including system administration, data entry, and user account assistance.

• Coordinate training schedules, class rosters, attendance documentation, completion records, and other administrative requirements associated with training delivery.

• Provide administrative and logistical support for training courses, including classroom preparation, instructional materials, technology setup, instructor assistance, and student accommodation.

• Prepare, distribute, and maintain correspondence, memorandums, training announcements, certificates, reports, spreadsheets, purchase orders, and other administrative documents.

• Maintain accurate electronic records, databases, and filing systems utilizing ACADIS, Microsoft Office applications, SharePoint, Adobe, and organizational network drives.

• Provide technical assistance and troubleshooting for training systems, classroom technology, audiovisual equipment, office equipment, and other electronic platforms.

• Coordinate facility and resource management activities, including supply inventories, purchasing requests, equipment readiness, building maintenance requests, and general facility operations.

• Manage competing administrative priorities, maintain confidentiality and accurate records, coordinate with internal and external stakeholders, and perform additional duties and special projects as assigned.

• **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

• **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**