Date Posted: 09/09/2026
Hiring Organization: Rose International
Position Number: 507189
Industry: Government
Job Title: Administrative Assistant (Case Management & Front Desk)
Job Location: Staten Island, NY, USA, 10314
Work Model: Onsite
Shift: Monday - Friday 9am to 5pm
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 7
Min Hourly Rate($): 17.00
Max Hourly Rate($): 19.00
Must Have Skills/Attributes: Administrative Assistant, Case Management, Documentation
Experience Desired: Typing/data entry skills (2+ yrs); Experience answering telephone calls (2+ yrs); Ability to learn and use a case management system to look up and input information (2+ yrs); Ability to maintain confidentiality of participants' information and documents (2+ yrs)
**C2C is not available**
Job Description
Required Skills, Experience, Qualifications and Abilities:
• Experience answering telephone calls
• Typing/data entry skills
• Experience utilizing Microsoft Word and Microsoft Outlook
• Strong verbal communication skills
• Good overall communication skills
• Ability to handle multiple tasks and prioritize work
• Ability to maintain confidentiality of participants' information and documents
• Ability to learn and use a case management system to look up and input information
• Ability to use Zoom and Microsoft Teams communication platforms
The position is responsible for providing front desk and reception support, including answering and directing telephone calls, greeting visitors, managing visitor identification and badges, handling incoming and outgoing documents, maintaining reception procedures, and supporting administrative and case management activities. The position requires strong verbal communication, organization, multitasking, computer, and confidentiality skills.
Job Duties:
• Answer all telephone calls and notify and/or transfer calls to the appropriate individual
• Greet visitors and provide direction and assistance as necessary
• Check visitor identification, issue badges, and contact the appropriate individual
• Maintain the front desk procedure book, including staff schedules
• Handle multiple tasks and prioritize responsibilities
• Type documents and case notes as required
• Communicate important information to the person covering reception during breaks and lunch
• Log incoming and outgoing documents and other materials
• Date-stamp incoming mail and documents
• Utilize Zoom and Microsoft Teams communication platforms
• Keep documents out of sight of visitors and maintain participant confidentiality
• Learn and utilize the case management system to look up and input information
- **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
You are customer service oriented. No matter whether it was the Recruiter or someone in Human Resources/Payroll, you were responsive. That to me is key!
Tonya, Consultant
I believe the best thing that Rose HR has going for it is the incredible responsiveness. Everyone is very quick to reply to any concerns, and contacts the contracted employees very quickly and efficiently.
Kevin, Consultant
I have been very pleased with my experience with Rose International. Everyone that I encountered was very helpful and courteous.
Stephanie, Consultant
It was great working for Rose International. Everyone was extremely helpful.
Rosann, Consultant
I had a very positive experience working for Rose. The entire process is very efficient and easy.
Joanne, Consultant
EMPLOYEE COMMENTS