Date Posted: 03/12/2026
Hiring Organization: Rose International
Position Number: 498294
Industry: Government
Job Title: Administrative Assistant
Job Location: New York City, NY, USA, 10004
Work Model: Onsite
Shift: M-F 9 am to 5 pm
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 26
Min Hourly Rate($): 21.00
Max Hourly Rate($): 26.00
Must Have Skills/Attributes: Mail, Microsoft Excel, Microsoft Outlook, Microsoft Teams, Microsoft Word, Verbal Communication, Written Communication
Experience Desired: Managing incoming mail to ensure the timely processing of correspondence (3 yrs); Corresponding with consumers or large companies to request information (3 yrs)
Required Minimum Education: High School Diploma or equivalent
Job Description
Required Education:
• High School Diploma
Required Qualifications/Skills/Experience:
• 3 years of experience in a position performing the following duties:
• Managing incoming mail to ensure the timely processing of correspondence.
• Reading documents to determine the proper processing.
• Managing outgoing daily correspondence to ensure timely processing.
• Acting as liaison with outside entities, including sending correspondence to the outside entities and following up on overdue responses.
• Resolving workflow issues and errors that occur with internal processing.
• Corresponding with consumers or large companies to request information.
• Work individually and as part of a team.
• Excellent verbal and written communication and interpersonal skills.
• Detail-oriented with the ability to organize and prioritize tasks effectively in a fast-paced environment.
• Proficiency with Microsoft Office, including working experience with Outlook, Word, Excel, and Teams.
• Reliability, time, and attendance are critical.
Job Duties:
• Manage all incoming mail to ensure timely processing of correspondence.
• Reviewing complaint and appeal documents to determine proper handling for workflow processing and tracking incoming certified, overnight, and priority mail.
• Reads documents entered into the various workflow management systems, determines and provides coding, and forwards them for further processing.
• Manage outgoing daily correspondence to ensure timely notification regarding complaint outcomes.
• Act as liaison with regulated entities. This includes updating files where appropriate, sending correspondence, and following up on overdue responses.
• Resolve workflow issues and errors.
• Corresponds with consumers or health care providers requesting additional information to process new and existing files.
• Other clerical duties as needed.
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
Each time I contacted Rose, I was completely satisfied with the great attention and customer service I received. Each person was extremely knowledgeable and patient with my concerns or questions.
Diana, Consultant
Thanks for the opportunity. If in the future I ever need a job, I would like to work for Rose International.
David, Consultant
Rose International has been great to me. I thank everyone there for all of their hard work; it has not gone unnoticed.
Melody, Consultant
You are customer service oriented. No matter whether it was the Recruiter or someone in Human Resources/Payroll, you were responsive. That to me is key!
Tonya, Consultant
I have been very pleased with my experience with Rose International. Everyone that I encountered was very helpful and courteous.
Stephanie, Consultant
EMPLOYEE COMMENTS