Date Posted: 10/09/2026
Hiring Organization: Rose International
Position Number: 509004
Industry: Government
Job Title: Child Care Certification Administrative Specialist (Government Services)
Job Location: Edmonton, AB, Canada, T5K 2M4
Work Model: Onsite
Shift: 8:15 to 4:30 Alberta time
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 14
Min Hourly Rate($): 20.00
Max Hourly Rate($): 30.00
Must Have Skills/Attributes: Administrative, Call Center, Data Entry, Documentation
Experience Desired:
Experience proofing and formatting word documents in a work setting (3 yrs),
Experience with accurate data processing and/or data entry (3 yrs),
Relevant experience in a role similar to this. Experience must be applicable to this role (3 yrs)
Required Minimum Education: High School Diploma or equivalent
Preferred Education: Associate’s Degree
**C2C is not available**
Job Description
Required Education:
• High School Diploma or equivalent
Preferred Education:
• Relevant post-secondary education in the area of office administration. Acceptable education includes degrees, diplomas and certificates
Required Skills:
• Experience proofing and formatting word documents in a work setting (3 Years)
• Experience with accurate data processing and/or data entry (3 Years)
• Relevant experience in a role similar to this. Experience must be applicable to this role (3 Years)
Preferred Skills:
• Demonstrated experience collaborating on cross-functional teams to meet critical, time-sensitive deadlines and communicating to diverse audiences (3 Years)
• Experience with reviewing and analyzing document content (3 Years)
• Experience working in a call center environment responding to inquires over the phone or by email and tracking detailed notes on the request in a call tracking system (3 Years)
Job Overview:
Perform a variety of administrative and clerical tasks. Duties of the Administrative Assistant include providing support to our managers and employees, assisting in daily office needs and managing various administrative activities.
Job Responsibilities:
Client Service & Communication:
• Serve as primary contact for phone and email inquiries from educators, operators, parents, stakeholders, and the public
• Provide accurate, timely, and respectful responses; assess urgency, manage high call volumes, respond to repetitive questions from callers and de-escalate difficult situations
• Explain certification requirements, policies, procedures, assessment processes, and upgrading options
Processing Credential Assessment & Certification by:
• Assessing Canadian and international educational credentials against Alberta Child Care Staff Certification standards
• Reviewing programs of study and make certification decisions or recommendations in alignment with legislation and policy
• Managing first level certification appeals; confirm, revise, or escalate decisions as required
• Review and process staff qualification exemptions within assigned authority
Managing Information Systems & Records:
• Accurately enter, maintain, and review client data in CCIS and ECDS
• Open, update, and manage client files; verify documents for completeness and accuracy
• Monitor system data quality and identify issues requiring referral or follow up
Administrative & Team Support expectations:
• Provide administrative support including file management, scanning, data entry, correspondence, and document processing
• Assist clients and staff with forms, online applications, and document submission
• Support training and development of new assessors and administrative staff; assist with reassessments
Stakeholder & Program Support expectations:
• Liaise with educational institutions, assessment bodies, and other jurisdictions to verify credentials
• Maintain relationships with organizations delivering the Level 1 Child Care Orientation Course
• Contribute to system testing, process improvements, and development of guides, forms, certificates, and communication materials
- **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
I had a very positive experience working for Rose. The entire process is very efficient and easy.
Joanne, Consultant
Thanks for the opportunity. If in the future I ever need a job, I would like to work for Rose International.
David, Consultant
As a contractor, I have to say that Rose International was by far the best agency I have worked for.
Q'testdalir, Consultant
I have been very pleased with my experience with Rose International. Everyone that I encountered was very helpful and courteous.
Stephanie, Consultant
Each time I contacted Rose, I was completely satisfied with the great attention and customer service I received. Each person was extremely knowledgeable and patient with my concerns or questions.
Diana, Consultant
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