Date Posted: 05/15/2026
Hiring Organization: Rose International
Position Number: 501294
Industry: Financial Services
Job Title: Account Setup Coordinator
Job Location: Knoxville, TN, USA, 37920
Work Model: Hybrid
Work Model Details: Onsite during training, then fully remote
Shift: 1sth shift
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 11
Min Hourly Rate($): 19.00
Max Hourly Rate($): 19.00
Must Have Skills/Attributes: Account maintenance
Experience Desired: Review and remediate customer accounts to ensure compliance with internal policies and regulatory (2 yrs); Partner with internal and external relationship managers, as well as customers, to resolve account (2 yrs)
Required Minimum Education: High School Diploma or equivalent
**C2C is not available**
Job Description
Education:
• High School diploma or equivalent
Required Qualifications
• Proficiency with Microsoft Office Suite, including Outlook, Excel, Word, Teams, and SharePoint.
• Strong organizational, analytical, and critical-thinking skills.
• Exceptional attention to detail with the ability to work effectively under pressure and manage deadlines.
• Ability to adapt quickly to changing priorities and business requirements.
• Strong computer navigation and data entry skills.
• Excellent written and verbal communication skills.
• Demonstrated commitment to confidentiality and compliance standards.
Preferred Qualifications
• Knowledge of Anti-Money Laundering (AML) regulations and compliance practices.
• Previous experience in banking, financial services, or account remediation.
• Familiarity with Salesforce and Know Your Customer (KYC) processes.
Job Summary
We are seeking a detail-oriented and customer-focused Account Review Specialist to support account remediation and compliance initiatives. In this role, you will play a critical part in ensuring customer accounts meet internal policy standards and align with federal Anti-Money Laundering (AML) expectations. The ideal candidate is highly organized, adaptable, and able to manage multiple priorities while delivering exceptional customer service in a fast-paced environment.
Key Responsibilities
• Review and remediate customer accounts to ensure compliance with internal policies and regulatory requirements.
• Partner with internal and external relationship managers, as well as customers, to resolve account-related issues.
• Provide a high level of customer service throughout the remediation and review process.
• Ensure accounts are brought into compliance within established deadlines and service-level expectations.
• Meet daily productivity and quality performance benchmarks.
• Accurately document, track, and maintain account review activities and updates.
• Maintain strict confidentiality and professionalism when handling sensitive customer information.
Work Environment
This position begins with onsite training and transitions to a remote work environment upon successful completion of training.
- **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
It was great working for Rose International. Everyone was extremely helpful.
Rosann, Consultant
Rose International was not only attentive and responsive, but they were very professional and helpful whenever I called or needed any assistance.
Diane, Consultant
I am very happy with the Rose International, and the professionalism of the employees.
Robin, Consultant
You are customer service oriented. No matter whether it was the Recruiter or someone in Human Resources/Payroll, you were responsive. That to me is key!
Tonya, Consultant
My on-boarding with Rose was outstanding. The packets of information, the process, and great attention to detail each person gave me allowed me to get started quickly.I appreciated each person's friendly and helpful attitude.
Diana, Consultant
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